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Phone turns itself off randomly. memory card in or out makes no difference. occured since software reflash to facilitate network unlock.

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  • john shack Aug 07, 2008

    regardless of where the phone is, wether it is static or stationary, in call or idle, playing a game or music, my phone will just go off. not shutdown but go blank and require turning back on. as if the battery had been removed. i am currently trying out a bit of cardboard shoved under the battery to push it against the contacts.
    it still goes off with a gentle knock tho.
    dunno what more info i can give you beyond that.

  • Suvvy Roy May 11, 2010

    Could you please provide some more information. I have had similar problems with my phone, and I suspect it is not due to software reflash


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I was looking for a phone model :) however, let me give you a few troubleshooting steps;
1) (this may not work depending on your phone model) take out the battery, and plug in the charger by itself. If the phone turns on and everything, and STAYS on, you have a problem with your battery, but like i said, many phones don't like to turn on without the battery 2) if someone you know has the same phone as you, you can borrow their battery, and see if it solves the problem 3) if you think the battery is a problem, then take it to your service provider's store, and they will replace it for you. If your phone is defective, they can help you with that as well. 

Posted on Aug 10, 2008

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note 3, remove the sim and insert your memory card, if lagging and freezes occurs, there's also a problem in your memory card. you may want to insert it to your computer and run the virus scanner from your pc. and reinsert it after the virus scan and check.

note 4. after factory reset had taken place, and the phone restarts and without sim and memory it gives you the same problem, go to your nearest samsung service centers, you may be needing a firmware upgrades or firmware reflash.


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