My black ink will not print at all. I have ran the cleaner several times. Have replaced the cartridge 3 times ( with a new one), still nothing. I am using alot of colred ink due to not having the black, must convert everything to color...I recieved a message from Kodak to remove the printhead and reinstall, I can't get it out, and can find no instructions on how to remove it. Can you help!!!!!!!!!!!! Getting frustrated the printer has been replaced once all ready.
I love the print quality when it works........Searching for answers or a new printer.
Call this number. I had the same problem, and Kodak is replacing my print head FREE of charge. As the printers in the 5000 series are still under warranty. 1 800 421 6699
(To remove your print head: first remove the color ink cartridge. there is a button of sorts under a small ledge just above the picture of the finger used for installation. Press FIRMLY here, up towards the ceiling. The print head will come out. To reinstall, just put back in and press again firmly on the pic of the finger till it snaps.)
If you get the same quality of print, you need a new head.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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It looks like you may have 2 black ink cartridges; one for black-and-white printing, and one for color printing. The larger one may have clogged nozzles. Run a cleaning cycle several times, and see if that solves it.
Other options which would be entirely at your own risk:
1. Dabbing the print nozzle head with warm water on a cotton swab.
2. As above with a mild solution of rubbing alcohol.
3. Soaking the print head overnight.
4. Applying vacuum to the print head.
refill of cartridge several times is not that advisable. time comes that ur cartridge will be damaged. possibility of damaged:
1. the circuit itself in the cartridge might be broken
2. overload of ink.
1. replace a new one or secure other cartridge w/ same spec of ur current cartridge.
Remove the black cartridge and soak it with an alcohol free window cleaner soaked paper towel let it sit on the towel for a good thirty minutes then wipe clean and put back in printer run nozzle check if necessary.
Your issue with the black ink only is because the print head my be dried up. Witch me that the ink cant flow to the "paper" fast enough. So by time to rollers eject the paper, the ink cant print on the paper. I had the same problem with my Kodak EasyShare 5300 All-In-One. So I contacted Kodak and they are sending me a new one. Try doing the same. Contact your manufacture and ask them..... :)
check the cartridge contacts in the printer \
a lot of time they geet covered in ink this will not allow the cartridge to print properly and cause headaches
clean with a baby wipe or a paper towel with soap on it
dry thuoly with hair dryer and try again
Yes, this printer has fixed printheads and must have ink in each color to prevent damage to the printheads. Even when printing black only each color is spit in the servicing area to keep the printhead unclogged.
Regards, Bob Headrick, Microsoft MVP Printing/Imaging
Fix ink cartridge I had same problem. I must have ran the clean cycle more than 30-50 times over a period of days. That never made any difference. I was about to toss the whole thing but figured I would try one more thing. If it didn't work I would be in no worse shape. Here is what I did. Took an almost empty black cartridge and inject a lot of 100% Acetone to dilute ink. Left some black in it since I didn't want to think it was empty. Inserted this cartridge and ran the cleaning a few time. IT WORKED. I used my word processor program and filled a page with large bold font characters and printed a page or two. Each page cleared more nozzles. After doing this cleaning/printing a number of time, I put in the full good cartridge. Ran the cleaning a few time to eject any of the Acetone diluted ink. Ran the printed page a few time to remove more of the diluted ink. Everything seems to work now.