Question about Kodak EASYSHARE 5100 All-In-One Printer
My black ink will not print at all. I have ran the cleaner several times. Have replaced the cartridge 3 times ( with a new one), still nothing. I am using alot of colred ink due to not having the black, must convert everything to color...I recieved a message from Kodak to remove the printhead and reinstall, I can't get it out, and can find no instructions on how to remove it. Can you help!!!!!!!!!!!! Getting frustrated the printer has been replaced once all ready.
I love the print quality when it works........Searching for answers or a new printer.
Call this number. I had the same problem, and Kodak is replacing my print head FREE of charge. As the printers in the 5000 series are still under warranty. 1 800 421 6699
(To remove your print head: first remove the color ink cartridge. there is a button of sorts under a small ledge just above the picture of the finger used for installation. Press FIRMLY here, up towards the ceiling. The print head will come out. To reinstall, just put back in and press again firmly on the pic of the finger till it snaps.)
If you get the same quality of print, you need a new head.
Posted on Aug 10, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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