Hi, I bought the phone on 24 Nov 07. Now the navigator key, the answer key and the Get back keys are not working. Chkd with the service centre at Banjara Hills and came to know that the phone has to be handed over to them for a week to get it repaired. Hw come some body can give the instrument for a week and sit idle with out contacts?
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Connect it to your PC then use the arrow keys of the mobile to change the transfer mode to PC SUIT
The PC SUIT selection might be up or it might be down,so try both,first try up then press the ok button
of the mobile,if it doesnt show the PC SUIT mode on your PC,disconnect the mobile and re connect it
again then try the down key and press the ok button of your mobile.
This will work 100%
yes u can surely format and update ur phone at home.
-switch off ur phone
-press and hold 3, # and answer keys
-keep pressing the keys and at the same time switch on the phone.
-do not let go of the keys until u c the formatting written on the screen.
-download nokia software update from nokia website download section
-install and run the program on the pc
-connect ur phone with pc in pc suite mode.
-let nokia software update detect ur phone and follow the onscreen instructions.
thats all :)
Hi,thanks for using fixya, Just follow the steps Take a full backup.
First Try it: You may try default phone and security code to remove it Default phones codes is 12345 or 00000 you can use it
Type *#06# at the mobile screen to know IMEI no of your mobile. send the IMEI no to me and i will reply you with unlocking code. If Soft reset( factory setting)
On Sybmian phones: *#7780# - Restore factory settings *#7370# - Reformat your phone (back up your personal data with PC Suite or to the memory card first!)
Hard reset Back up your personal data with PC Suite or to the memory card first!
Switch-off your phone. 1. Press and hold three keys at a time;it is called "3 finger reset" which is depress these three keys simultaneously "*" "3" "green phone" and then power on phone whilst keeping those same three keys depressed until you see formatting.
If you dont understand, again follow the step. You will use three finger for pres three keys ."green phone"+ "3" +star( *) and pres the power on switch.
All switch will be pressed at a time.
Soon an formatting text, will appear ,then stop pressing those switch,
Remember. 2. After a few minutes when the Full phone formatting completed, your phone will back to original system and factory stetting. Hope this helps. There is an rate option "Was this helpful?" Yes or No. If you are helped you can rate and leave a short comment,that is your choice.
Hope this helps.
If you are helped you can rate on the 4 thumbs and post a short comment,because, this is the free side and I can get the chance, to help people like you . Thanks for using fixya .
Try the following. *Restore your phone once(To Restore Go to Menu>Settings>Restore Factory Settings>Ok(Default Security code is 12345)>Yes(It takes 1-2mins).
*Scan your phone and memory card from a updated anti virus.
At Last.... if Problem persists.....
You need to flash(format)your phone.
Formatting resets the security code to 12345
(formatting delete all data including messages,contacts,etc... So i suggest you to back up all the files before formatting You can back up file using Nokia PC suit) To back up your files *Install the Nokia PC suit *open Nokia PC suit >Select Back up
To restore Backed up data *Open PC suit>Tools tab>Restore>Select Restore>select a restore point(restore point is file in which all data's are saved)>Ok and wait for 5-10 mins.
To flash you need
*USB cable compatible with your handset *A Computer *Nokia PC suite of your handset *Internet connection(Min speed 1Mbps) *Nokia software updater(you can download by using Nokia PC suit)
To flash *Install the PC suite *Connect to USB *Open the PC suit *Select UPDATE PHONE SOFTWARE(download the Nokia Software updater by selecting this option) *Install the "NOKIA Software Updater"*Select Update**....(It takes 10-30 Mins)
This seems like a software issue. It can be resolved by performing a hard reset on your phone. PLEASE NOTE THAT IT WILL WIPE EVERYTHING OFF OF YOUR PHONE SO BACKUP YOUR DATA. hard reset is peformed by first turning the phone off, then pressing and
holding down the green call key, 3 key and * key all at the same time,
whilst pressing the power button. Until the Nokia shaking hand logo
appears. remember to do a backup of your phone contents to your memory
card and/or to Nokia PC Suite as a backup .nbu file. remember it will
wipe everyhting off your phone. again i say remember to back up your phone data. All the best!