Question about Samsung Refrigerators
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
My name is Peter. I am a retired field service refrigeration technician.
The normal setting for a freezer is -2 to +2 degrees F., and the normal setting for the fresh food section is +35 to +40 degrees F.
You only have one source of cooling and that is your freezer. With the settings that you have, you are asking your unit to do what it is not designed to do.
The ice maker is struggling because if it is a cast steel ice cube mold, the heater beneath it is not designed for the current to break the ice cubes free @ -18 degrees F., or if you have a plastic flex ice cube mold it is too ridged to flex enough to break the ice cubes free. Normally your ice maker should dump 8-10 times in a 24 hour period.
A note on food storage. Make sure you do not overload your freezer of fresh food section to the point where food product extends beyond the edge of the shelves.
Nov 17, 2014 | Samsung Freezers
Mar 11, 2011 | Samsung CoolTech Plus / Basic Bottom Mount...
Jan 28, 2011 | Samsung Refrigerators
Jan 20, 2011 | Samsung RS2534 Side by Side Refrigerator
Jan 14, 2011 | Refrigerators
Feb 28, 2010 | Samsung Refrigerators
Jun 28, 2009 | Refrigerators
Oct 14, 2008 | Samsung RS2630SH Side by Side Refrigerator
286 people viewed this question
Usually answered in minutes!