There is a colored light flashing.Every time I try to use my new all in one LEXMARK X2500 it says cartridge is not compatable. I am using the same cartridges that came with my All in one printer. It won't let me print anything. It was printing fine until this light started flashing. PLEASE CAN YOU HELP ME?
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Try to check your ink levels. On your computer, go to Start menu > Programs > Lexmark 2500 Series folder > Lexmark Solution Center. If ink levels are substantial for printing, go to the Maintenance tab and select Clean to fix horizontal streaks. It could be due to clogs and dirt in the cartridge nozzles caused by long periods of non-usage. If the light continues to flash for both cartridges, try to replace both cartridges with different known working cartridges or better yet, replace them with new genuine Lexmark supplies.
Make sure you are inserting a genuine Lexmark cartridge.
It could be a slight communication problem between your cartridge and your printer. Try to remove the cartridges from your printer > close the printer cover > unplug / re-plug the printer into the power source to reset it > when the printer turns on, reinsert the cartridges.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.
Press the "Power" button to turn on your Lexmark X2500 3-in-1 printer.
Open the top portion of the printer to reveal the ink cartridges.
Lift the gray plastic cover on the left. Remove the empty black #28 ink cartridge. Next, lift the purple plastic cover on the right and remove the empty color #29 ink cartridge.
Remove the new black #28 ink refill cartridge from its packaging. Tear the protective strip of paper from the cartridge's sensor. Now, remove the new color #29 ink refill cartridge from its packaging and tear the protective strip of paper from the cartridge's sensor.
Turn the cartridges so that you can read the label. This is the way the cartridges should face when being put into the printer.
Slide the black #28 cartridge into the slot on the left side and push it down. Slide the color #29 cartridge into the slot on the right side and push down.
Push the gray plastic cover down over the #28 cartridge until it clicks closed. Push the purple plastic cover down over the #29 cartridge until it clicks closed.
Close the top portion of the printer. Your new ink cartridges are installed, and your printer is ready to use.
Hello. It seems that you have a mechanical/hardware problem in the
printer itself. Remove the cartridges from the printer. Unplug the
printer from the power source. Plug it back to the power source after
10-15 seconds. When the printer's ready, insert the cartridges and make
sure the cartridges are properly seated and locked in the carrier. Make
sure there's no foreign objects blocking the carrier. Close the cover.
Let it print the alignment page all the way through without cancelling
it. If it still makes the banging/knocking sound, I would advise you to
call Lexmark. That is a sound of a defective printer already. Good luck!
What you need is to reset the ink level: 1) Goto the Lexmark Solution Center application. 2) Press button Maintenance>Install a new print cartridge, follow the instruction on screen. U may then have your new full ink level. Note: u only can reset to full level, cannot customize the level by your own. Hope this help.