Question about Brother MFC 240C All-In-One InkJet Printer
I had the same problem. I had removed all the visible paper and when it came back on made some awful noises and flashed "paper jam".
I even moved the roller forward and backward (after having uplugged the device. I did this repeatedly and the "paper jam" alert continued (along with the awful noise).
As a last resort I thought I would just take it apart and hope to get it back together but figured it was a sensor or something along that line if I could not find any paper anywhere
with the machine unplugged (it would not shut down), I opened the lid I used a flashligt to look around trying to figure out how to take it apart.
It then dawned on me that I had not moved the print head over and using a screwdriver I gently pushed it to the center of the bar. When I looked inside with a flashlight, there was the paper jam way inside under the cover.
I used some needlenose to reach in and took the paper out and it is now working fine.
I hope this helps, but you may have to search really deep into the device.
Posted on Dec 10, 2008
Maybe the problem is because you reach the limit pages for this equipment.
You may reset this counter.
Reset the purge counter to zero with the following procedure.
(1) Press the Menu/Set and Black Start keys. Next press key four times to make the machine
enter the maintenance mode.
(2) Press the 8 and 0 keys in this order in the initial stage of the maintenance mode.
(3) Press the Black Start key several times until the purge count appears on the LCD
(4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.
(5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.
(6) Press the 9 key twice to exit from the maintenance mode.
Posted on Feb 05, 2009
Clean the rear roller, and reset the printer. this will resolve the problem.
Posted on Aug 07, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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