Hay thanks for the suooprt but how do i support the software when i cant turn the phone on.When i turn it on all that happens is that the screen flashes black and white three times and then it turns off.Could you please help me to update the software.Thanks
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Re: my nokia 6288
If your phone is not connecting to the usb. you need a flashing adapter for your phone , better take it to a nokia service center .
they have flash adaptor. if the phone cannot be flashed /flashing failed. its a hardware issue ..problem in the mother board.
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i'm not sure, but i reckon that it's broken. Either from being pressed down too hard or from being dropped on the floor.That happened to my old phone. Try turning it off then on again. If not take it to a carphone warehouse shop.