Question about Garden

1 Answer

I have a brand new (purchased this past Thursday) Troy Bilt 6.75 Self Propelled mower. I made one pass this past Saturday and then the mower started to die and the completely quit running and the pull rope is locked up and will not budge a bit. Any possible suggestions to this problem before I take it back? Thanks J.E.S.

Posted by on

  • Steve Allison
    Steve Allison Apr 11, 2011

    You should always include the model number for devices in your request. At the moment, we cannot determine if your mower is 2 or 4 cycle and it makes a difference. Your description sounds like a 2-cycle that was run with no oil in the gasoline and has seized because of it. 4-cycle engines have a crankcase and the engine stays lubricated from that but 2-cycles have no other lubrication besides the small amount of oil added to the fuel by the operator.


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 52 Answers

If I was you I would already be on my way back to the store, Usually If one thing goes wrong there are more to come! Personal Opinion, did you check for oil in the mower? First though second only to twine, rope, or wires wrapped up in the blade, what ever you chose to do,

Best Wishes and Good Luck!!

Posted on Apr 11, 2011

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Lawnmower Makes Squealing Sound when Self-Propell is Used

if you take it apart there will be no warranty . take it to where purchased and get it repaired

Jul 21, 2015 | Troy Bilt 5.5hp Self Propelled Mower

1 Answer

Own a Troy Bilt self-propelled model #12A-466-M011 for a year now. It worked great when first got it. Now it will not clear the grass underneath so cuts off every 15 feet and have to manually clear grass...

I had the same problem with my Troy-Bilt self propelled lawn mower. You have to use the grass catcher if your grass is high. Also, I mowed wet grass and it made my belt slip off the pulley and created a new problem, somowing wet grass is definitely not a good idea.

Aug 01, 2010 | Troy Bilt 5.5hp Self Propelled Mower

2 Answers

Pull mower rope on troy built self propelled mower and it jerks it back out of your hand,hard,,and will not start

This sounds like the engine is out of time.
Usually this happens when the blades hit something hard and shears a small aluminum"key" between the crank shaft and the flywheel.
This is reparable. The little key is less than a buck. A person needs some skills to remove the flywheel to replace the "key".

Jul 30, 2010 | Troy Garden

1 Answer

How do you remove the gears on a front wheel self propelled troy bilt push mower?

Take the front tires off, pull gears and take out pins, put tires back on and you have a "non-self propell" mower.

Apr 13, 2010 | Troy Bilt 5.5hp Self Propelled Mower

1 Answer

Replacing Drive Cable on 05 Troy Bilt Self Propelled Lawn Mower

It is a pain in the ***!!! but not impossible to do it your self.

Jul 27, 2009 | 2005 Ford Focus

2 Answers

Troy Bilt 190cc Z-Start Model 12A-446A011 21"Inch Deck

You need to remove a pulley to put the new belt on.


Jun 05, 2009 | Troy Bilt 5.5hp Self Propelled Mower

1 Answer

We just bought a Troy Bilt 6.75 self propelled mower. I have not used it yet myself, my husband has. He is out of town and I am having trouble starting. It does not have a primer or choke. Is there...

Read the manual for starting procedures, if you are following the stated procedures and the mower will not start then contact Lowes and explain the issue.
Depending on the store they may offer to have you bring it in so that they can see what may be the issue, if they are not interested in offering some customer service after purchase they will give you a 1-800-TUF-LUCK number to find a servicing dealer. A brand new mower should not be difficult to start even for those with short arms. I have the same mower except non propelled and it has been the best starting mower I've ever owned for the five years since purchase. I have always found it best to deal with a local hardware store or dealer when purchasing items such as chain saws, mowers or other outdoor power equipment, I pay a few more dollars (and I do mean a few) but the direct customer service is well worth every extra penny!

May 12, 2009 | Troy Bilt 5.5hp Self Propelled Mower

1 Answer

Lawn mower cable won't pull to start engine. troy bilt 210 self propelled mower.

It's possible the rope came out of it's pulley groove and is jammed inside the engine housing.

Apr 25, 2009 | Troy Bilt 5.5hp Self Propelled Mower

Not finding what you are looking for?
Garden Logo

Related Topics:

38 people viewed this question

Ask a Question

Usually answered in minutes!

Top Garden Experts

Dennis Key
Dennis Key

Level 3 Expert

2478 Answers

john h

Level 3 Expert

12104 Answers


Level 3 Expert

75822 Answers

Are you a Garden Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides