Question about Canon PIXMA MX870 Wireless Office All-in-One InkJet Printer

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There is a foreign object in my printer and I cannot access the area it has fallen in to. It fell through the Rear Paper Tray and is now somewhere above the Cassete Paper Feed area. How can I get access to this area of the printer?

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A crude method but works sometimes is to lift the printer shake it ans then turn it up and down and side ways. May be the foreign object gets displaced/dislodged and then it can drop out from any of the openings when you are shaking it or turning it up down. Otherwise I will not advise you to open the printer yourself. Please have it checked and serviced by a company technician.

Posted on Apr 11, 2011

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1 Answer

My printer X3350 has trouble grabbing the paper from the paper tray. What can is the problem. I tried cleaning the grabber wheel. But it still won't grab the paper.


Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print a document again to verify that the problem is fixed.

Sep 21, 2011 | Lexmark X3350 All-In-One InkJet Printer

1 Answer

Paper pulls down, but puckers on one side and will not pull through to print?


There could be something blocking the paper path. Unload the sheets of paper from the feeder. Grab a flashlight and look into the feeder for any foreign objects that might have accidentally fallen into it.
Also, try to check the cartridge area for any obstructions. Open the printer cover and make sure the paper path and the cartridge carrier path are clear from debris or foreign objects.

Jun 16, 2011 | Lexmark X4650 InkJet Printer

1 Answer

We have a esp 3250 all in one printer. We had a paper jam. We removed the paper jam and now the printer is telling us that there is still a paper jam. Please tell me what to do next. Thank you.


Reset the printer:

  1. Turn off your printer.
  2. Wait 30 seconds.
  3. Remove all paper from the paper input tray(s).
  4. Make sure the paper output tray are open and free of any paper.
  5. Turn on your printer

Clear paper jam:

  1. Open the paper tray and remove any paper.
  2. Remove any foreign objects.
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  3. Remove the cleanout assembly from the rear cleanout area:
    • Gently press and hold the tab on the left side of the cleanout assembly.
    • Carefully pivot the left side of the cleanout assembly toward you to remove it.
      p310_0036aa.jpg
  4. Check the inside of your printer for a paper jam. If necessary, slowly pull the jammed paper from your printer.
  5. If paper is not visible, check your printer for foreign objects, such as paper clips or staples. If necessary, carefully remove the foreign objects from your printer.
  6. Check under the printer for obstructions. Remove any debris. If necessary, relocate the printer to a flat, hard surface.

    IMPORTANT: If the cleanout assembly is not installed and seated correctly, paper jam or paper tray empty errors may occur.

  7. Install the cleanout assembly:
    a. Insert the right side of the cleanout assembly into the back of the printer so that the tabs fit into the slots on the right side of the cleanout area.
    b. Rotate the left side of the cleanout assembly until the latch snaps into place.
    c. Pull on the cleanout assembly to insure that it is seated.
    cleanout_ay_install.jpg
  8. Go to Upgrading all-in-one printer with latest firmware and follow the instructions to download the latest firmware version.
  9. Open the printer access door.
  10. Remove any debris or obstructions.
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  11. Connect:
    • any cables that were disconnected
    • Power cord
  12. Wait 30 seconds, then turn on the printer.


hope this helps

Dec 04, 2010 | Kodak ESP9 All-in-One w/USB Cable & 4x6...

1 Answer

My HP Photosmart 2575 All-In-One InkJet Printer wont take paper and i dont even see the rollers moving inside. I dont know how to take it completely apart to get a good look inside but i dont see any...


Turn off the Printer
open the Rear Access door
Clean the Rollers with Lint Free cloth ( Upwards just like the paper is picked and rolled )
Close the Rear Access Door

Stack the Paper Tray properly and place the papers in the tray ( Scuffle the papers before placing )

Power on the printer and it should pick the paper

Jun 23, 2010 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Paper not feeding not catching on the wheels


-Remove the paper from the paper trays.
-Fan the stack of paper.
-Turn off your printer.
-Remove the power cable of the printer
-Remove the paper from the paper trays.
-Lift the main tray, then remove foreign objects or debris.
-Remove the rear access(back door) cover from your printer, then check for foreign debris the remove it
-Clean the rollers of the printer using a lint-free cloth with small amount of water
-let the rollers dry
-Reinsert the rear access door (back door) cover
-Fan the paper and put it on your paper tray
-Plug the power cable., wait for the printer to initialize
-Do a test Print., If its still not feeding please download your latest Firmware at kodak.com/go/downloads

Now if all the troubleshooting did not solve the issue please call kodak for service and repair Toll Free 1 800 421 6699. GudlucK

Nov 03, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

How do I clear a piece of paper jammed in my Kodak ESP5 All in one printer


1 Lift the output tray.
2 Open the paper trays and remove any paper.
3 Turn OFF your printer.
4 Wait 30 seconds, and then disconnect the following from the back of your printer: USB cable, Ethernet cable, Fax cable, AC power cord.

CAUTION: Do not use force when removing the paper from the printer.
5 Check inside the cleanout area for a paper jam. If necessary, remove any paper or debris.
6 If paper is not visible, check the printer for foreign objects, such as paper clips or staples. If necessary, carefully remove the foreign objects from your printer.
7 Open the printer access door.
8 Remove any foreign objects from the printhead access area, and then close the printer access door.
9 Connect the following to the back of your printer: USB cable, Ethernet cable, Fax cable, AC power cord.
10 Wait 30 seconds, and then turn ON the printer.
11 Squeeze and move the paper-width guide on the paper tray to the left.
12 Load the paper into the upper paper tray.
13 Squeeze and move the paper-width guide to the right until it touches the paper.
14 Close the paper tray.

Best of Luck
saj

Nov 02, 2009 | Kodak ESP 5 Printer

1 Answer

I have connected up all leads , cartridges and instalation as per manual. the printer turns on but will not get the paper moving.


Hello

here are the steps.

1. Remove the paper from the paper tray.
2. Fan the stack of pape
3. Open and fully extend the paper tray.
4.Load paper into the paper tray.
5.Align the paper with the dotted alignment lines on the paper tray, then adjust the paper guides until they lightly touch the paper.

If issue persists,

1.Disconnect the following from the back of your printer:

* AC power cord
* USB cable

3.Remove the paper from the paper tray.
4.Remove foreign objects or debris from the paper tray. 5.You may need a flashlight to view the back of the tray.
6.Open the access cover for the printer
7.Remove foreign objects or debris from the paper path. 8.You may need a flashlight to view the paper path.
9.Remove the cleanout assembly from the rear cleanout area:

a.Gently press and hold the tab on the left side of the cleanout assembly.
b. Carefully pivot the left side of the cleanout assembly toward you to remove it.

10.Lightly moisten a lint-free cloth with water, then gently clean the surface of the feed rollers. Advance the feed rollers with your thumb, and continue cleaning.
11.Allow the feed rollers are completely dry.
12. Install the cleanout assembly.

a.Insert the right side of the cleanout assembly - 1 into the back of the printer so that the tabs - 2 fit into the slots on the right side of the cleanout area.
b.Rotate the left side of the cleanout assembly until the latch - 3 snaps into place.
c.Pull on the cleanout assembly to insure that it is seated.


13.Connect the following to the back of your printer:

* AC power cord
* USB cable

14.Wait 30 seconds, then turn on your printer.
15.Pull the paper tray all the way out until the paper 16.Squeeze and move the paper-width guide to the left.
17.Fan the stack of paper and load it into the paper tray.
18.Squeeze and move the paper-width guide to the right until it touches the stack of paper.
19.Lift the small gray paper stop until it is perpendicular to the paper tray.
20. Make a print

If issue persists, the printer itself needs to be replaced. Call 1.800.421.6699

Thanks

Sep 25, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

3 Answers

Kodak esp 7 has a paper jam I cannot remove the paper


If you have tried the Kodak standard instructions for clearing the paper jam problem and it did not help try the procedure below.
1. Open the printing area of the printer (containing the ink cartridges).
2. The Ink cartridge holder should be to right side of track.
3. Look on left side, below the track for the cartridge that is used to
clean the print heads.It can be identified by a square black pad
approx. 1" sqaure that appears to be made of "felt".
If it is visible this is most likely your problem.
4. To correct problem locate the flat latching lever approx. 3/4" wide that
sticks up about 1/2" above the cartridge. It is locacted just behind
the "felt" square. Gently push lever toward rear which should free the
cleaning cartridge and allow the entir cartridge to move slightly
backward.
5. Close the top of the printer and cycle the printer off and back on.
If this is the problem, the "paper jam" error will now be gone.
This is such a simple fix I do not know why kodak does not inform
customers of this problem and how to fix it.

May 09, 2009 | Office Equipment & Supplies

1 Answer

Paper jambs in the feed. The right side seems to pull down first then just jambs up.


Solution: Remove foreign objects from Rear Tray MP210

Remove foreign objects from Rear Tray When printing, if there is any foreign material (such as a piece of metal or a pencil) in the printer, the printer my be damaged. If there is any foreign material, remove it at once. Follow these instructions to remove foreign objects from the Rear Tray.
  1. Power the printer off.

  2. Open the paper support and confirm that there is not any foreign material in the auto sheet feeder. (If there is any foreign material, remove it by hand or with tweezers.)
5fe2487.jpg
Open the scanning unit (printer cover) and confirm that there is not any foreign material in the printer. (If there is any foreign material, remove it by hand or with tweezers.)

Note : After confirming that the scanning unit support < 1 > is fixed into position, release your hands.

Caution: To prevent injury or damaging the unit, avoid touching the inner parts.

935cbd3.jpg

  1. Close the scanning unit (printer cover).


    Caution: Be careful not to pinch fingers when closing the cover.

  2. Power the printer on and confirm that the printer operates normally.

    Note: If you cannot remove the foreign material in the above procedure, the printer may require servicing.
And

Clean The Paper Feed Rollers (Windows) Instructions how to clean the paper feed rollers. If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:
  1. Open the Printers folder.

    - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.

    - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'

    - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'

    - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'

  2. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.

  3. Click the 'Maintenance' tab and click 'Roller Cleaning'.
1092bac.jpg

  1. Remove all sheets of paper from the rear tray, then click 'OK'.

  2. Confirm the following message, and click 'OK'.
7a6803f.jpg
  1. Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.

  2. Confirm the following message, and click 'OK'.
6efb7a7.jpg After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.

4c2ebb0.jpg
Confirm the following message, and click 'OK'.

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Note: The following message is displayed when the paper is fed and ejected.
8231ebf.jpg
  1. Click 'OK'.
Roller Cleaning is completed.


~~~~~~~~~
Cyber Kaka
~~~~~~~~~

Dec 08, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

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