Question about Fossil Casual Metal Dial AM3719 Watch for Women

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I have a Fossil AM-3719 watch. I bought it in October and it just stopped working. Shouldn't the battery last longer than that? Where can I get another battery? I'm located in London, Ontario, Canada.

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Before you take any action which may invalidate your warranty, have a word with Fossil costumer service (go to http://www.fossil.com/en_US/shop/customer_care/static/fossil-customercare.html).

All the watches that I have owned ran for more than a year and Fossil may sort it out for you.

Posted on Apr 11, 2011

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Posted on Jan 02, 2017

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1 Answer

Fossil AM-3539 The watch has 2 batterys. one operates the changing face the other the watch movement. I replaced both batteries and now the face doesn't change. How do I re-set it?


Please note that many Fossil kaleido watches, especially the sports variety actually have THREE batteries. Two run the animation and one runs the time. The time one lasts much longer, usually a few years, but is smaller and buried a little deeper so you could overlook it if not paying attention. The two kaleido batteries are very visible and usually placed side to side. Pay attention though as for some of the watches those two batteries are set in the same way ( both positive sides up) while others, especially the sports variety have one battery positive side up and the other negative side up. It is important to replace them the same way or the watch will not work

Aug 12, 2011 | Watches

1 Answer

I haven't worn my fossil watch (FS 4337 model) for some time & decide to wear it & shook it, adjust it, & it dosn't work. Usually when I don't wear it for about 2 weeks, I shake it...


If you have a Fossil FS4337 Chronograph, shaking the watch shouldn't be doing anything other than exercising your muscles; the movement is a battery-driven quartz movement whose movement is controlled only by whether the stem has been pulled out (stopping the movement and saving power) or whether the battery still has enough power to activate the stepping motors that move the watch hands. Based on the symptoms that you've described, I would suggest that it's probably time to change your watch battery.

Often, when a watch battery is running low but isn't completely dead, pulling the stem into time-setting mode will stop the movement and permit the battery to "rest," giving it (briefly) a bit more reserve amperage to put out when you push the stem back in. That's how you can sometimes get a quartz watch to run for a few minutes after the battery appears to be dead. That may also be why your watch has started running again after you've set the time and date.

Fossil analog quartz watches tend to use silver oxide (usually #377 or #379) batteries instead of longer-lasting lithium batteries. In ordinary use, I would expect a silver oxide battery to provide between 1 and 2 years of service before it needs to be replaced. I can't remember if Fossil chronographs (which also use quartz movements) use a silver oxide or lithium battery. Lithium batteries often provide an additional year or two of service in analog watches, compared to silver oxide cells; digital watches using them supposedly may last as long as 10 years with a lithium battery, assuming you don't use the backlight or audible alarm functions. Note, however, that these batteries are different sizes and different voltages, so you can't substitute one for the other.

Finally, none of this advice applies if you have a Fossil watch with a true mechanical movement in it. In that case, gently shaking the watch may spin the winding rotor enough to start the watch back up again. However, an even faster way of winding those watches is to use the winding / time set crown to wind the mainspring directly instead of relying on the geared-down action of the winding rotor. Automatic watches can bind up if they are not used for a period of time; the lubricating oil used in some of the pivots can harden--or at least provide enough resistance that the movement may require more initial force to start running than to continue running. That behavior usually indicates that it's time to have the mechanical movement cleaned and re-lubricated.

May 31, 2011 | Fossil Brushed Brown Dial Chronograph...

1 Answer

I OWN A FOSSIL WATCH MODEL #ME1044. IT SIMPLY STOPPED WORKING. I BOUGHT IT 8 MONTHS AGO AT ROSS. THE HANDS DO NOT MOVE AND THE WATCH DOESN'T SEEM TO BE STORING ENERGY FROM PHYSICAL MOVEMENT. WHAT DO I...


replace the battery? otherwise send it to fossil. regardless of where you bought it it should have a limited 11-year warranty as as i can tell.
http://www.fossil.com/en_US/shop/customer_care/static/fossil-warrantyRepairs.html

Feb 05, 2011 | Audemars Piguet Watch

1 Answer

I have a big tic watch but after a battery change the digital number display on watch face no longer works,why?


Who changed the battery, you or a watch repair serviceman? Did you replace the battery bar after you replaced battery? Did you check and see if there was a second battery (some watches have two)
You may need to have it serviced. Or try Fossil at :
http://www.fossil.com/en_US/shop/customer_care/static/fossil-Instructions.html

Aug 23, 2010 | Watches

1 Answer

We bought the Fossil Brown rectangle watch model FS4284, it stopped working so thought it was the battery. we replaced the battery and then 2 months later it's not working again, faulty battery or is...


  • Change the battery. If your watch stops ticking, chances are the watch is not broken and the battery simply needs to be replaced. You can purchase a watch battery at your local department store or drugstore. Use the screwdriver to pry the back off the watch and place the new battery in the same place where the old one fit.
  • Step 2 If your watch is still not working, determine the problem. If you can hear the watch ticking but the hands are not moving, there may be a gear stuck inside. If only one of the hands does not move, the hand itself could be broken. Once you determine the problem, you can see whether it makes more sense to purchase a new watch or get the old one fixed.
  • Step 3 Check your watch warranty. If your Fossil watch came with a warranty that is not yet expired, Fossil will fix your watch if you send it to the company and pay for shipping and handling. See the "Resources" section below to fill out the Watch Repair Form provided by Fossil.com. If your watch strap is broken, however, Fossil will charge you a fee as broken straps are not covered in the warranty.
  • Step 4 Check a competing local watch repair store. There are watch repair stores located all over the United States that will repair a Fossil watch if your watch is no longer under warranty or if you do not want to pay the shipping and handling to send the watch to Fossil's watch repair department. Although the watch repair store may not have the exact strap you are looking for, it may offer a replacement strap that is similar to the one that originally came with your watch.
  • Step 5 Return the watch to the store where you bought it. If you purchased a Fossil watch that was broken when you purchased it or broke recently after you brought it home, you may be able to return the watch for a refund or store credit. Check with the store's policy before purchasing the watch if you are concerned about returns.
  • Aug 10, 2010 | Fossil Brown Ip Brown Rectangle Ip FS4284...

    1 Answer

    My fossil watch suddenly stop working.I bought it two years back.Is this a battery problem or else. please solve my problem soon.


    Two years is an average lifetime for watche's battery. Visit your nearest watch repair shop and ask to replace battery.

    Jul 31, 2010 | Fossil silver Dial BQ9327 Watch for Men

    1 Answer

    2 Fossil Watches wont work


    fossil watches are very temperamental when it comes to there insides. did you have fossil do the band or someone else? also they sometimes have corrosion from the seals not lasting.

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    1 Answer

    Changed the battery in my fossil watch series AM-3692. The watch will not work now. Battery is the same number and manufacturer that was in the watch originally.


    You may have thought your battery was bad, when in reality the watch had a problem to began with. You also may have bought a dud battery. Have the battery tested, if good you either have a mechanical problem ( there is something stopping the gears from moving) or you have a electrical problem ( the curcit board or coil is shot). Fossil has a 11 year warranty on most of their watches, and even if you don't have your original reciept, I would get ahold of them and ask what they can do for you. Or you can take it to a watch repairman to repair but it will cost you.

    Aug 04, 2008 | Fossil Watches

    1 Answer

    Fossil JR8096 - Display Not Working


    hi i have a watch very simalar. They run on two seperate batteries. sounds like one of them is dead. get the digigtal one replaced

    Aug 21, 2007 | Fossil JR8096 Wrist Watch

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