Question about DeLonghi Esclusivo Magnifica ESAM3300 Espresso Machine

1 Answer

Hi Tried to remove the infuser to clean but is stuck in slightly tilted so when you push in the two red buttons at the side it is still catching and refuses to move. Please can someone help - missing my coffee especially as it is school holidays! much needed! Thanks

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  • Christine Bain Apr 13, 2011

    No luck with that. I have just spoken to helpline and they suggested putting a screwdriver in the hole where the drip tray usually goes to kick start - no luck in my case so getting it collected for repair however might work for other people.

  • timka98
    timka98 May 20, 2012

    You just need to unplug the machine then plug it in again. It should automatically reset.

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  • Master
  • 5,370 Answers

Plug in Machine. Turn on for 10 seconds or so. Turn off. Let Machine turn itself off completely. Once it is quiet, do not unplug, try to remove the infuser. ---------------

Also using the on/off button on the front to switch it off first causes the problem. This moves the infuser lower down and once off you can unplug it and then remove the infuser.------

Also if motor is stuck, then manually move the motor to bring the infuser to its position, then remove it and clean.----

check out.Keep updated.Thanks.Helpmech.




Posted on Apr 11, 2011

  • raj somaiya Apr 13, 2011

    yes correct.Its stuck motor.Its not moving the infuser.It has to be repaired.Thanks for the update.
    Helpmech.

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