Question about Imation : Apollo Portable USB 2.0, 320GB -:- Sold as 2 Packs of - 1 - / - Total of 2 Each Hard Drive

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Its a code 10 error on my imation 320gb apollo hdd will trouble shooting help the problem? and will it also delete information

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if this error is a registry problem
click start control panel administrive tools computer management then select event viewer depending on what operating sytem you have this may vary
extend the events there you will ((see errors in red)) you will no what exactly what the error was and at what time it occured you might be able to uninstall then reinstall some of these files/software or only if you don't need to
also you might download and use this registry cleaner it is totally free to use
http://download.cnet.com/ccleaner/

also you could
click start run type cmd then type chkdsk/r/f which will scan for and attempt to repair any bad sectors and automatically fix any corrupt files on your hard drive or
click start control panel administrive tools,computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart
do not do anything while the chkdsk utility is in progress any input may damage your computer
then defragment your hard drive

a code 10 error is a cd/dvd drive error
make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard
hope this helps or
you might have to uninstall then restart your computer then reinstall your cd rom or uninstall the driver then reinstall for this device
also
click start control panel administrive tools computer management device manager scroll down cd dvd rom drives right click you can you will have options to update driver roll back driver select properties general troubleshoot select driver click to reinstall drivers click update driver uninstall then reinstall
you need only do the registry check if you cant see the drive/s in windows explorer/my computer
it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Posted on Apr 11, 2011

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