Question about MSI FX600-003US 15.6 LED Notebook - Core i3 i3-350M 2.26 GHz - Metallic Gray, Black 1366 x 768 WXGA ...

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Hey my webcam is not working. MY model is an MSI FX 600. For some reason, the webcam is no longer detected by Windows 7. I use the FN+F6 button to enable/disable the camera, and the picture on the bottom right shows up fine (showing the camera is on / off). In windows device manager, whenever the camera is enabled, an extra "USB Composite Device" appears, when I FN+F6 to turn the camera off, the "USB Compositie Device" dissapears. So it would seem like it *should* be working? Now when it's enabled, nothing detects it. When I load ArcSoft Webcam Companion (came with the laptop), there is a "connect" option in the program. I tried that, but it also says no webcam detected. Skype and MSN Messenger do not detect the web camera either

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It sounds as if the drivers were uninstalled or became corrupted in some way.
The problem is that the drivers for this webcam are not downloaded separately but are native to Windows 7.

Try this solution and post back if it worked or not. If it doesn't work, I will attempt to help you further.

1. Turn on the webcam via the FN+F6 keys.

2. Press Win+R to open the Run command.

3. Type "devmgmt.msc into the dialog box and press enter to open Device Manager.

4. Find the extra "USB Composite Device" and right click on it.

5. Select "Update Driver" and click "Search automatically for updated driver software".

Windows should find the appropriate driver and install it. If it doesn't, then post back here and I will help you further.

Good luck and thanks for using FixYa.

Posted on Apr 11, 2011

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Hi I have the same problem, except my laptop is now 14 months old. I have tried what Peter suggested, but it say's I have the most current software. Any further advice please

Posted on Oct 14, 2012

  • chapmanze
    chapmanze Oct 14, 2012

    Hi I have the same problem, except my laptop is now 14 months old. I have tried what Peter suggested, but it say's I have the most current software. Any further advice please

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