Question about HP Photosmart 2575 All-In-One Printer, Scanner, Copier

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The display turns blue and shows this error message : error 0x06217c2b. Beneath it says 1569:pen_id.c What's the problem? Earlier it has told us that there's something wrong with the black ink cartridge - that problem seemed to disappear as we shifted the cartridge to a new one. But it only worked for about ten prints... now we've got this new problem.

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: HP L7590 black ink printing poorly even with new HP cartridge

I have had the same problem It is the print head not the cartridge If your printer is still under warranty have the printhead(s) replaced if not Open the unit where the print heads are and hold the OK button for 5 seconds. The Print head carriage will move to the left

Carefully remove the KY (Black & Yellow) Print head with a cotton swab and alcohol clean the contacts and replace the printhead. If this does not work remove the printhead and then with a spray bottle spray the nozzle area on the bottom (DO NOT TOUCH THE NOZZLES AS THEY WILL BE DESTROYED) HP techs have told me this will void any warranty so act accordingly I use a printhead cleaning solution available from most any online ink supplier

Replace the printhead after it has dried out (less than a minute). The printer will then go through an alignment cycle and should print I had to do this several times before the print head performed as it should

Posted on Jun 16, 2009

pastorm
  • 98 Answers

SOURCE: pen failure message from utility

HP tech support suggests cleaning the ink cartridge contacts and the contacts inside the printer for the cartridges. If this does not clear the problem, try replacing both cartridges (color and b/w) with new ones.

Posted on Jul 27, 2007

  • 30 Answers

SOURCE: Ink Cartridges

If is an original brand? Some generic cartridges or refill ones gave that problem.

Posted on Aug 19, 2008

  • 1 Answer

SOURCE: officejet d135 - "Supply Expired" error message

HP, in order to sell more ink, monitors the expiration date of the cartridges installed. Solution is either to buy a new unexpired cartridge from HP or to disable the date monitoring built in to the printer. This latter is done by removing the button cell located inside the D135 printer on the left hand side or by simply slipping a thin piece of plastic between button cell and metal contact. You will no longer have date function on printer, but it won't object to expired cartridges either.

Posted on Oct 18, 2008

CompuFirm
  • 89 Answers

SOURCE: Error message on HP 2800 business inkjet, message reads 1% ink left on brand new cartridge

Hello,

View the user manual here. http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00449611/c00449611.pdf

go to page 60 and follow the instructions for replacing the ink cartridge, remember to have the printer on when you do.

Then go to page 62 and allign the print head automaticly following the instructions it gives.

This will re-callibrate the ink level on the printer and should read correctly for you.

Thanks
CompuFirm

Posted on May 27, 2009

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