Hi from retired Englishman in SW France,
Would a manual help. particularly in the future with problems?
You will need to type into your search engine/web browser '(make) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount. During the process you will be asked for the actual model number!
You could also try the manufacturer's web site direct.
If this has assisted you please score accordingly.
Thanks and good luck!
John C.
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