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My computer is saying the CD Rom is experiencing a driver problem. I've tried to apply the "fixes" but they don't seem to work. The CD drive doesn't show up when I go into My Computer. It worked for a music CD a couple weeks ago but I tried to put a CD in which will install a program, it doesn't work.

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Thank you for using FixYa.

you don't mention what version of Windows you are running. I will walk you through uninstalling your CD Drive to best determine if it actually is a problem with the driver. I will cover this procedure in XP and Vista. Windows 7 is the same as vista.

click on the start button.
in xp right click on My Computer. then select Properties on the menu. Click on the Hardware tab and then the button Device Manager. once you see the list of devices click the + sign next to DVD/CD Drives and then right click on your CD Drive and select Uninstall. Then exit out and reboot the pc.

In Vista and Windows 7 click on Start and right click on Computer. Then click on Properties on the menu and the System Properties window will open. On the left side click where it says Device Manager and if prompted click on Continue or Allow. Follow the same procedure as the xp at this point. Once the drive is uninstalled, exit out and reboot the machine.

The system will re-discover the drive and reinstall the drivers for it. If that does not work, then more than likely a faulty drive and will need to be replaced. As it will be mechanical problem and not a driver problem.

Let us know if you have further questions by using the "add a comment" link.

Thank you.

Posted on Apr 11, 2011

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Ok.. firstly check for yr cd rom cable connection. make sure it's all 100% working. go to cmos setup to make sure yr cdrom connected or not. if not try to use other cable ( ide/sata )
if u see yr connection funtioning tht mean have a something wrong with yr driver or yr system. firstly try to make a virus scan and paste yr cd rom driver. the last way if yr cd rom still not functioning is you need do the system recovery with operation system cd. that only last way...
regards

Posted on Apr 11, 2011

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I would try to find a new driver for it online. You can usually get them at the manufacturer's website. If updating the driver does not work you might have a bad drive. If you need anything else let me know, hope this helps.

Posted on Apr 11, 2011

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1 Answer

Win 98 in dos mode i get this message " no cd rom or msdex.exe is not loaded " when trying to acces game disk in cd rom


1) Does it say MSDEX.EXE or MSCDEX.EXE?

2) Have you ever used that CD successfully on that computer before? (DVD's don't work well in MS-DOS).

3) Verify its trying to run from the correct drive. D:, E:, etc...

That aside, I'd recommend a glance at the following support page. It sounds like your driver isn't supported or your game is referring to a specific drive that doesn't exist.

MSCDEX Help

(make a back-up copy your autoexec.bat, and rename it autoexec.bat.orig just in case)
Get an older compatible driver for your CD-Rom that is windows 98 compatible, so something around the year 2000 is probably ideal.
Uninstall your current driver and reboot. Scan for Hardware changes and install the new drivers for your CD-ROM. Then check your config.sys and verify the driver. If its not correct, open the autoexec.bat in an editor. in the portion of the autoexec.bat that has MSCDEX..exe program you'll put in the following. (replace DRIVERNAME with the driver name, typically MSCD001)

LH C:\WINDOWS\COMMAND\MSCDEX.EXE /D:DRIVERNAME

Save, reboot. Let me know how it goes!

Feb 08, 2013 | Computers & Internet

1 Answer

Optiarc 7580s dvd does not recognize any disk


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps you

or


or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device

hope this helps

Mar 04, 2012 | Sony Optiarc Computers & Internet

1 Answer

MY DVD-RAM is not appearing in MY COMPUTER but seems okay though. I can't access, it doesn't appear but it boots from start up like putting booting cd to it seems okay. I do not know exactly what...


Okay you tried using 'regedit.exe. Now try this;

Left-click on Start, then right-click on My Computer. (Windows logo button, Computer, for Vista and Win7)

Left-click on Properties at the bottom of the fly-out menu.
Left-click on the Hardware tab.
Left-click on Device Manager.

When Device Manager loads, left-click on DVD/CD-ROM drives.
Right-click on Mashita DVD-ROM U870BJ

(Yes I know you have been to Device Manager. Just wanted to make sure all i's are dotted, and t's are crossed)

Left-click on Properties.
Now left-click on the Driver tab.
Left-click on Uninstall.

A Microsoft 'squawk box' will come up.
"Warning you are about to uninstall this device.
It's okay. Left-click on OK.

Close ALL windows, go back to your desktop screen.
Shut the computer down normally. (NOT restart)

Wait 1 minute, turn the computer on.
When Windows has fully loaded you should get a pop-up out of the system tray,
"Found new hardware".

And perhaps another pop-up, "Found Mashita DVD-ROM device"

Post back your findings in a Comment.

Regards,
joecoolvette

Sep 04, 2011 | Computers & Internet

1 Answer

I am on vacation and don't have the drivers/with me and don't know how long its been since the drive last worked. So restoring may not work either. Any place to download the drivers??? Fixya...


Need to buy a software that automatically search the internet for all drivers that your computer needs, including dvd or cd rom drivers. Such software can download drivers that you need, if it's better than going to your dvd rom's manufacturers website to download your driver there. Driver magician is but just one software among many like it. Driver solution is also good. Try it. Hope this would lessen your problems with drivers. Have a nice day friend.

Aug 30, 2011 | Computers & Internet

1 Answer

DVD/CD rom player is not working -and theres a "!" by the device-have tried updating from internet but computer says all correct updates are in placer


click start control panel administrive tools,computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. Hope this helps


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1 Answer

My CD Drive is no longer working it says code 39. I also tried my external DVD drive it says code 39 as well. How do I fix this?


you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
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hope this helps

Oct 21, 2010 | Compaq (120192-B21) CD-ROM Drive

2 Answers

When i start my lap top is say's a a disk read error occurred press Ctrl+Alt+Del to restart an it keeps bringing me back to the samething?


Remove any CD-ROM disk from the CD-ROM drive.
Disconnect all USB devices.
If your computer has a 3.5" diskette-drive, remove any media from the drive.

Restart.

Your computer is trying to read from your disk-drive,
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Find a qualified technician, to see if _any_ of your files can be recovered from your disk-drive.


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1 Answer

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Next try playing difffernt CD's to see if any of them work. Confirm they are good CD's by playing them on another device, then try them on your Compaq. If the Cd's play on another device you may possibly be experiencing read errors on the CD/DVD Rom drive. Try using a CD Laser Cleaner that will clean the laser head of the CD /DVD Rom. it looks like a CD with small brushes on the music side. This may solve a read error problem. if that does not solve your problem you may need to replace the CD/DVD Rom drive.

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2 Answers

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