Question about Buffalo Technology 1TB DRIVESTATION COMBO TURBO EXT USB20 FW400 SATA 7200RPM USB 20 Hard Drive

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My wife dropped my hard drive two feet of the floor. Now when we plug it in, the computer makes the sound telling us that something is connected, but the hard drive doesn't appear. it just comes up saying that driver device software not recognised. What do I need to do?

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If you've got deep enough pockets you can send the drive off to a data recovery company who will run diagnostic tests in order to assess the damage that's been done and give you an estimate as to how many megabytes of data they can retrieve but this can be very costly. If you can't access the drive through the operating system because it can't be physically seen can you get to the drive through DOS? If you can you might be able to run some disk repair utilities such as Uneraser or Active@. Good luck.

Posted on Apr 11, 2011

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Posted on Jan 02, 2017

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I drop my external hard drive on the floor and inside from my hard drive sound came . what the problems


Plug it in and see if it works.
You could have simply broken off something that does not affect the normal functioning of the unit.

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Your hard drive is damaged beyond repair.
When a hard disk makes a clicking sound and the computer does not detect it then the hard disk is faulty. This is commonly known as "The click of death".
There is no way of fixing this hard drive, if you need to recover your data, then there are companies that can recover data off faulty hard drives BUT it will cost you an arm and a leg for their services.

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I'm sorry to hear that your hard drive is having trouble. Based on your description of the "ticking sound" and the fact that the drive was dropped, the drive is probably physically damaged. Unfortunately, this means that your drive is failing in a way that isn't fixable; it will have to be replaced.

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My hardrive fell off my bed (2 feet height) and is now refusing to work. i plug it in, then it makes a weird noise. after a few seconds, it feels weird like its magnetic or something. if you are holding it...


Unfortunately, your hard disk drive is now dead... A large fall or shaking a hard drive can cause the reader head (think of a record player needle going along the grooves) to break. (No needle, no sound)
I doubt you'll be able recover data especially if shook it and it maybe feels like a piece broke off inside or something. (It could have been platter collisions or something else technical from the fall; point is it is now broken.) You might have the tiniest chance of recovering something if you use a USB enclosure for Hard Disk Drives, but I would guess 98% against it. I'm sorry about your loss. In the future be sure not to shake the drive or move the computer while on and you hear the spinning of the drive. You of course know not to drop it... I'm sure it was just an accident. Remember to always back up. Again sorry and I hope this helps, thank you.

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Very good guess. If the computer is turning on and going through POST and it's coming up with that error, then it's the hard drive (hopefully not the platters).
If it makes noise (like clinking or grinding on startup), then you may be done for.
If it makes no noise (not even a hum) then the spindle isn't starting or may be stuck.
If it sounds fine, then it's the platters, and that's something on the microscopic level to fix.

You could google disksavers, they are an expensive company, but they have the correct means to save your data if you really, really, really, want.
Otherwise, if you have nothing to lose, take the hard drive out (usually there are some screws on the bottom which lock the hard drive in, just unscrew and simply pull it out, when the lappy is OFF) and put it into an enclosure (a seperate thing you can pick up for 20 bucks and return later if the hard drive really is bust. You can get them from most places, just make sure to bring your hard drive so they can help you with finding the right connector),
After it's good to go, plug it into another computer.
If you can't read from it (even with the additional power provided by the enclosures power cord(usually usb powered too)) then you can try putting the drive in a ziploc bag, and freezing it in a freezer for about 3 hours. Then try to read from it again (quickly).
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take out the two screws on the top and slide the face in a downward motion it will open it up,. if dropping it helps then most likely have loose connection to ur hard drive, open it up the bottom big square deal is the drive. use a tiny flathead to pry it up gently then pull the little black clips back that hold the wires in place. unplug it if its plugged in and carefully insert it back in and close the clips, re assemble and bam it should work unless ur hard drive is fried, THIS WILL FIX LOOSE CONNECTION TO DRIVE

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Consider NOT connecting your camera to your wife's computer.


The best way to download pictures from your camera to a computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use ACDSee or any other photo cataloging program.

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