Question about Kenmore 98702 Stacked Washer/Dryer

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Clothes-snagging dryer The kenmore stacked washer/dryer in my apartment is destroying some items; specifically, it catches threads all over the items, puckering and snagging it.  So far, those items include bed sheets and pillow cases, a temperpedic mattress cover, and two underarmor shirts.  All of these items were brand-new and were ruined on the first wash; all were are marked as being OK to go in a dryer; all of these items were laundered in reasonably-sized loads without anything (like zippers or hooks) that could have caused the damage.  I believe the problem is with the dryer and not the washer because the items were fine when I moved them from the washer to the dryer. The apartment maintenance personnel looked inside the dryer and could not see or feel any sharp edges.  This was the extent of their inspection.  I am hoping that someone can give me a lead so that I can help them fix this to my satisfaction.  I appreciate any speculation offered.

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  • apiary4 Aug 07, 2008

    ok, I rechecked for sharp edges and still can't find any.

    I did feel and look at the felt seals. They crumble into pieces when touched, but I don't feel anything sharp underneath/around them.

    Are bad felt seals without sharp edged enough to cause problems? Are the clothes, do you think, getting stuck in the space the seal is supposed to fill?


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First check for any sharp edges, look inside around back and front of drum the felt seals could be bad.

Posted on Aug 07, 2008

  • without a good seal its possible for clothes to get caught. be careful, there are some very sharp edges on dryers.

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