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Whirlpool ET1CHMXKQ04 Refrigerator: I have a major defrosting problem at the back side of my top freezer. The freezer is not effectively cooling. The temperature in the refrigerator is working overtime to stay between 35 to 45 F. I would like to fix this myself. Can you help me?

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Its the defrost problem.You are correct, its defrosting problem.

. First try manual defrost reset procedure. The procedure is as follows: ----
First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. It will take near to 4 hours to get run in its proper cooling cycle. Then check, if the problem returns again. Then its defrost board problem. ------------ The procedure of this unit is as follows: --- The compressor starts then it cools the freezer section. When the freezer reaches its cooling level the defrost cycle starts functioning. In this cycle the fan in the freezer section starts running and the cool air in the freezer section is passed to the fridge section and the fridge section gets cold. The air from freezer to refrigerator passes from the section, in that section the damper is located. --------------
In your case, the compressor starts, then cools the freezer, but when its time to defrost, its not defrosting and over ice is getting collected on the evaporator coil and this blocks the fan, so the cool air is not passing from freezer to fridge ands all gets remain in freezer.This is causing the problem-------- So first try manual defrost reset procedure, which i have mentioned above and see, if the unit gets resets and works properly.But if same problem is noticed, then its defrost problem. ----------

If it's again building up ice that means the unit is not defrosting. It's starting the cooling procedure, and then while defrosting, it's not working. The defrost assembly consists of three main parts. The defrost thermostat, the defrost heater and defrost board. Any of the one is not functioning. When thermostat sense the maximum cooling, it triggers the defrost heater to start heating and this defrosts the ice collected on the coils and the system works. Both thermostat and heater are controlled by defrost board. First the thermostat and defrost heater to be checked, if both check ok by meter and visually, then its defrost board causing the problem. You can get required parts from online sites like: --- www.repairclinic.com or from searspartsdirect online site.-----------

This should help.Thanks.Helpmech.

Posted on Apr 11, 2011

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