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My son knocked my 1Tb lg external hard drive off his bed. the computer no longer picks up the drive and I can hear the drive searching . Is it possible to retrieve the data

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If you've got deep enough pockets you can send the drive off to a data recovery company who will run diagnostic tests in order to assess the damage that's been done and give you an estimate as to how many megabytes of data they can retrieve but this can be very costly. If you can't access the drive through the operating system because it can't be physically seen can you get to the drive through DOS? If you can you might be able to run some disk repair utilities such as Uneraser or Active@ but the general rule of thumb is as soon as a drive starts making noises such as excessive whirring or clicking it's normally a good indication that something untoward has happened to one or more of the internal components. Good luck.

Posted on Apr 11, 2011

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