Question about Office Equipment & Supplies
Welcome to Fixya. You can try to use the steps below to fix the issue.
Power off and remove the formatter and reseat the Compact Firmware module. If that doesn't work try 'Initiliase Disks' to reset the firmware.
1. Power off the printer
2. Power on the printer and watch for the memory count in the display
3. When the memory count appears in the display, press and hold the Menu button
4. When all 3 LED's are on and steady, release the Menu button.
5. Press and release the Back/Exit button
6. When you see INITIALIZE DISKS, press and release the Green Tick button.
If error returns replace the Compact Firmware Module
If you have questions please let me know. Thanks for using Fixya
Posted on Apr 11, 2011
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Posted on Jan 02, 2017
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