Question about Cell Phones
Try doing a master reset. That will take the settings back to factory. If that does not fix the problem, then the phone is defective and must be replaced or repaired by a technician.
Reset can be done from menu (you may be asked a password-default one is all zeroes).
Alternatively reset can be done using the following code: *2767*2878#
Reset is done with NO SIM and NO memory card inside. This will delete all settings and data in phone internal memory (pics and contacts are normally in memory card).
Here also the code for secret menu: *#6984125*# (dont use this, use reset).
If the code does not work, then there are a couple of versions, see:
Samsung Secret Codes
Samsung Secrets Codes 2
If reset does not fix it, then camera control circuit is defective. Samsung phones with this problem discharge the battery quickly and are difficult to use. In that case get a replacement.
Posted on Apr 11, 2011
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Posted on Jan 02, 2017
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