Question about Nokia E71 Smartphone
First of all ensure that the battery terminals and the phone terminals are in good contact and that there is no obstruction between them.try using some rubbing alcohol to wipe the terminals.If this does not work then one of the terminals might be damaged and might need to be replaced
Also the charging IC might be the culprit,
To find out what the real problem is,Go back to the shop you got it from and tell them the problem if they say they can't do anything go on:
Type in your phone *#06# Thus will bring a serial number up. Type the serial number in nokia warranty website and see if it is under warranty if it is and your local phoneshop can't do anything then get a collection from UPS, this should then be back to you by Thursday if it goes out on Monday .
Posted on May 01, 2011
It seems that your phone memory card contains the virus.
So scan your memory card using the anti virus installed in your machine.
You can scan you memory card for antivirus using the Avira anti virus.
Please download the anti virus from :
Download the .exe file from the link.
Install the software in your computer.
Remove the memory card from the phone and connect in your machine using the memory card reader and scan the card for viruses or malwares.
Posted on May 01, 2011
This could be as a result of a number of issues on the phone. The charging port could be bad therfore does not recognise when the battery is fully charged the battery might be bad. But what really matters the most is the duration which the battery last in usage after it has been charged. Even if the unit does not show fully charged once it has been charged for 1 1/2 hours or more the battery should have attained full capacity and can be removed from charge then. If the battery life is satisfactory then you dont have any cause to worry. the problem is probably a minor glitch in the system.
Hope this solution has been helpful?
Posted on Apr 20, 2011
There could be 3 possibilities :-
1. Though you mentioned that you don't think Battery could be a problem, however there are many instances when the battery is at fault. Be advised that if cell does not turn off when on charging, and then suddenly turn off when you remove the charger, is highly suggestive of faulty battery.
Have you checked the battery with a multimeter?
When the battery is bad, they might lose capacity to store charge. So, as long as AC power is there, cell would continue to run and when the AC power is off, the cell would turn off as there is no energy stored in the battery.
2. The next probability would be battery connectors. If one of the pins are accumulated with dirt and dust or when one of the pins could be damaged / broken /corroded - it could cause the same issue. You could try to clean the connectors and see, if that helps the situation.
3.The last resort would be printed / electronic board. There are instances, when an due to faulty motherboard, it could start dissipating energy at high level, and thus making the cell off. This is an internal fault and needs repair.
Let me know,if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
Posted on Apr 17, 2011
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Posted on Jan 02, 2017
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