Question about Toshiba TEC B-SX4 Thermal Label Printer

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I have one problem with toshiba b-sa4tm printer.in that printer the communication is not working.what is the problem.

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Which communication?
If its network you have to enter the IP

Posted on Aug 04, 2011

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Firmware is where I would start along with the wall power.

If this isnt work, replaced logic board and updated firmware. Machine will must works perfectly.

Hope this helps.

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1 Answer

Hi, well i have a toshiba e-studio 161 equipment, and i have windows 7 ultimate installed in my pc i've found drivers but them doesn't works i don't know if that is because my system it would be nice if...


Solution :
1. Cheak ur communication cable ?
2. re-install the softwear
3. when u command print by the copier what it says ??

I think it'll be the communication problem may the the cable or the softwear contol menu, u have to read the user guide 4 this printer and learn how to connect and apply this from the copier.


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The message "no communication between printer and computer". some times indicates that the cable you're using is faulty or the port selected is not the printer port you've connected your printer to.cheers.

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I found out that you have to install just the software (CD) first.
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Are you still receiving faxes although you are unable to send? Or is it no send & no receive? When you hook a phone up are you able to connect with a # dialed from that phone. It's possible that the problem is the copiers NCU board- but it's rare that they fail & even more rare that it loses just the send portion. You'll want to be absolutly sure that it's not the phone line. If you are positive that the problem is not the phone line - try turning the machine off & unplugging the power cord for 30 minutes. Occasionally the NCU card will lock up & not function properly. Unplugging the machine for 30 minutes has worked for me in the past.

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