Question about Dyson Ball DC24 Bagless Upright Vacuum

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My dc 24 dyson red ball is making a very loud noise ive been told to check all the hose but im struggling to take to front part off where the roller is it seems to be picking up as the canister has dirt in it thanks

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Hi there,

You should be able to resolve this issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1492&product=DC24-ALLFLOORS

If you're still having problems, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.

Kind regards,

Jack
Dyson Customer Service

Posted on Jun 08, 2011

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I'm sorry to hear you're having difficulties with your DC24. If the cleaner head seems to be making an unusual noise during use, you may want to check all the parts are correctly assembled, and that the cleaner head and brushbar are free of obstructions. The video below may help in doing this.

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