Question about Jenn-Air JSD2789GES Side by Side Refrigerator

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Regrigerator stopped, now freezer too.

We have a Jenn-Air JSD2789GES. The other day the refriferator side stopped cooling. The freezer and ice maker were still working. Now the ice maker and freezer have stopped too and it makes a buzzing noise about every 5 minutes.

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  • Anonymous Aug 09, 2008

    I have a JSD2488GE and my freezer is working fine so far but the refer has stop or running warm, pulled the unit out from wall cleaned coil and checked the compressor which is running hot also the coil fan is cycling fine, turned the thermostat or cooling controler to it's lowest setting no change..... do I have a sticking switch or contact stuck open ?

  • hoop105 Feb 08, 2009

    I have a JDS2789GES and am having problems with mine also. Came home today and both the refrigerator and freezer are not cooling. We purchased this in June of 2002 and have had problem with it about a year ago, but just the refrigerator. Now it is both freezer and fridge. Happened today, a Saturday, so will have to wait until Monday to get a repairman here. Hopefully someone has a solution to the problem.
    We also have a problem with the ice maker motor running all the time. Sounds like it is trying to dump the ice, but can't. Keeps making ice though.

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It is due to the defrost timer is not working. Once it is replaced, you should be good for another year. The information is given by the repairman. I have this replaced two days ago. The MayTag part number is: 61005988.

Posted on Oct 03, 2008

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I was just surfing around for some troubleshooting solutions because I am having the same problem. We unplugged the fridge for a day a couple weeks ago when we were having the same problem and that seemed to get it cooling again. Now it is cooling but we have it turned all the way down to lowest setting and it is not cool enough.

Posted on Aug 28, 2008

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I also have the jsd2789ges model and the refrigerator is no longer cooling but the freezer seems to be working fine. Any advice? There was a bit of frost on the freezer back wall so I used a hair dryer to get rid of it and am now waiting to see if that helps.

Posted on Aug 25, 2008

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It happened to me also. My refregerator side stopped cooling. They freezer seems ok. Ice maker does not seem to make ice.
Why are we 3 people having the same issue in Aug 08. Is it the age?

Posted on Aug 23, 2008

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