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13.10.00 jam inside rear door in hplaserjet 2420 printer

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SOURCE: LaserJet 2420 Printer: hp 2420n 13.20.00 jam inside rear door...

i have 2420 dn printer..printer reddy mode the power on...but not initlizing...13.20 paper jaming error coming but paper is not jam..hw to resolve

Posted on Feb 02, 2011

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1 Answer

Jam inside the rear door


the spring would have snapped on the "fuser delivery sensor". or the encoder strip would have been dirty. Look for it.

Jun 12, 2012 | HP LaserJet 2420 Printer

1 Answer

My hplaserjet 2420 is not able start, my display screen is not lighting up and the printer cannot be recognised by any computer, but when you switch it on the sound that it is starting is heard. What could...


It may be the formatter circuit board.
I had the same issue witha 2420. The problem was intermittent... Turn the printer off and on and the problem MIGHT go away (for a while).
I replaced the formatter pcb and the machine has been running well for days.
Good Luck.

Nov 04, 2010 | HP LaserJet 2420 Printer

1 Answer

Having message jam inside rear door and can not find any paper jam


Not all of the paper jam was actually cause by paper. There are also instances that the media is the one that is jammed, causing to display a "paper jam" message.

If you can't find any jammed paper from the unit, you can try inspect the following cause..
1. Trays are loaded improperly or overfilled.
2. Tray 2 or tray 3 is removed during print job.
3. The top cover is opened during print job.
4. The media that is being used does not meet HP specifications.
5. The media that is being used is outside of the supported size range.

Also, try to tun HP toolbox.. on the Paper Jam options, click the Typical Jam Locations... to see the internal paper path and potential jammed locations.

I hope this solve your problem...thanks..


May 28, 2010 | HP LaserJet 2420 Printer

3 Answers

LaserJet 2420 Printer: hp 2420n 13.20.00 jam inside rear door...


i have 2420 dn printer..printer reddy mode the power on...but not initlizing...13.20 paper jaming error coming but paper is not jam..hw to resolve

May 06, 2010 | HP LaserJet 2420 Printer

1 Answer

I HAVE CHECKED EVERY ACCESS POINT FOR PAPER I CAN PHYSICALLY GET TO. NO PAPER IS VISABLY JAMMED YET IT SAYS PAPER JAM INSIDE REAR DOOR 13.20.00


Hope this help


http://forums13.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+1260719844381+28353475&threadId=1211981

Dec 12, 2009 | HP LaserJet 2420 Printer

1 Answer

Paper Jam error message - no jam


Can you try to go to webinterface by typing ip address on the browser menu
here you can reset to factory setting

Oct 30, 2009 | HP LaserJet 2420 Printer

1 Answer

How to rectify the the 52scanner error turn off and turn on in HPlaserjet printer


clean the scanner assembly lens with soft cloth. remove the scanner rotating mirror.handle with carefully.you can see a small lblack color latch while removing the rotating mirror. clean the coil contacts & inner magnetic part of the rotating mirror.

Oct 15, 2009 | HP LaserJet 2420 Printer

1 Answer

Always paper jam.


Check to see if something isn't blocking the paper path.

You could try cleaning the feed rollers as well.

Jun 12, 2008 | HP LaserJet 2420 Printer

3 Answers

Paper jammed problem 13.05.00 JAM INSIDE TOP COVER


It happens form both: manual feed and tray... sensors don't look misplaced.

Nov 19, 2007 | HP LaserJet 2420 Printer

1 Answer

Printer failure


It could be your formatter or a jet direct card issue.

Oct 09, 2007 | HP LaserJet 2420 Printer

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