Question about Toshiba SD-5000

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Toshiba SD-5000 DVD Player - disc tray stuck

Played a dvd/movie just fine tonight - went to take the movie out but the tray will not open.
Have tried the "stop and eject" idea posted elsewhere online...nothing!
My kids need this fixed! (who am I kidding? I need it fixed!)
Thanks in advance!

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  • lvanorange Aug 07, 2008

    I have tried both "open" buttons - on the unit and on the remote - that was the first thing I tried.

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  • Master
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You can try unplugging, resting and plugging the unit back in.
If it doesn't work, I wouldn't bother with trying to fix it.
It is now listed as an under $50.00 DVD player (they can can be found for as little as $39), so it is hardly worth investing any money into.
To get the movie disk out that is in it, yes, there should be a little pinhole in the front, that you can take a paperclip, and push it in to eject it. Otherwise, you can "gently" pry it open.
At that point I would suggest looking for a new player.

Posted on Aug 07, 2008

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  • Master
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Usually there is a small pin hole on the front of the dvd player to eject it. If you can't find one, the next easiest option is to unplug it and plug it back in and then trying to eject it. If that doesn't work, then the motor to eject it or some other wire may have broken or become loose. You will need to unplug the unit and then start taking off the outer panel to get to the motor and dvd. It is pretty basic, phillips screws on the outside and basically everywhere holding everything together. Check the operation of the motor and whether a belt came off track or if a gear is out of alignment. If everything looks fine, check for power on the motor wires with a meter while trying to eject the disc. If there is power, replace the motor with a new one from an electronics store such as Radio Shack. If there is no power, trace the wires back until you find the problem basically. I'd bet it is the motor though. let me know if you have any questions or need any more help.

my best to you

Posted on Aug 07, 2008

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  • Toshiba Master
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Try first turning off the player and turn it back on and eject it using the eject button on the unit and also try to eject it using the remote.. IF still wont eject this can be a mechanical function on the ejecting part of the unit that you may need to open the unit and check for that..

Hope that helps.........

Posted on Aug 07, 2008

  • Mark Gil
    Mark Gil Aug 07, 2008

    If that's the case if you have knowledge in opening this kind of device to check for some mechanical problem on the eject part it will be easy for you to fix it but if not take it to a repair center near you and let them fix the mechanical problem...

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