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My LG DVD writer is capable of reading and burning CDs but it failed to read and burn DVDs, even it failed to boot with a bootable OS installation CD

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  • suvrababan Apr 11, 2011

    I cannot see any yellow question mark in the device manager page under CD-Rom drives. My DVD-writer is being dtected very well, but I can run or write CDs very fine, but cannot run or write DVDs and even cannot install aan OS from a bootable DVD, my problem is regarding only DVD, plz give me a solution, then I shall ever be grateful to you

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  • LG Master
  • 27,725 Answers

Make sure that the cd rom is getting enough power test all leads that are attached to the cd drive including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
if your computer came with a motherboard disc the sound drivers could be on it

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

Posted on Apr 11, 2011

  • Brian Sullivan
    Brian Sullivan Apr 11, 2011

    click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area

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