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I am trying to fix a printer for a friend it originally had an error with one of the ink cartridges i looked online and found out how to reset the system but now it is seems to be doing a sort of functions check and it wont take in paper keeps saying that there is no paper and to insert some( i think, its in spanish) It is a canon Pixma MP490 i tried to hold a piece of paper up to the receptacle for the paper so that it has no choice but to pull it in and all it does is rip the paper

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Try resetting it again.

After that, unplug the power cord and disconnect the printer from the computer. Once everything is unplugged, press the power button and hold it for 10 seconds to remove any remaining charge in the computer.

Then reset it one more time. Turn it back on but do not connect it to the computer yet.

Also make sure that the cartridges are already replaced before resetting it.

Hope this helps.

Posted on Apr 11, 2011

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