Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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My HP Officejet Pro 8500 Printer tells me I need to replace the following ink cartridge, HP 940. I've installed a new HP 940xl ink cartridge and I keep getting the same message over and over again.

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Hi there

go to this link and review the information . it has a video on HOW TO REPLACE THE INK CARTRIDGE. who knows, you may have missed something . i am sure this will help you resolve the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01615954&tmp_track_link=ot_faqs/top_issues/en_ca/c01615954/loc:2&lc=en&dlc=en&cc=ca&lang=en&product=3752456


all the best to you

thanks for using FIXYA

Posted on Apr 11, 2011

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Posted on Jan 02, 2017

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All of the information is in the manual. You can select one here to download:

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I have an hp officejet pro L7680 printer and am having trouble finding new 88xl cartridges for it. Will the 940xl cartridges work in this printer


Hi there,
You cannot install HP 940 Cartriges for Officejet Pro L7650 as they are not compatible and the mechanism is different for both the cartridges,
In your printer, the HP 88 fits on the left bottom corner of the printer and the HP 940 cartridges are mounted on the Printhead inside the printer on HP Officejet 6500 AIO.
Regards,Suhail

Apr 19, 2012 | HP Officejet Pro L7680 All-In-One Printer

4 Answers

Ink cartridges Missing or damaged Officejet Pro 8500


Check with another working or new cartridge, if problem not resolved,fault with iss unit(ink supply station). check ISS cables, PCB..replace ISS unit

Jan 31, 2012 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP officejet Pro 8500. Replaced black/yellow cartridge and still get message "replace ink cartridge" thanks Tim 865-654-1702


Hi,
Here are some steps can help you.
Use only New Original HP ink
Restart the printer
Rreseat the ink cartridges
Update the firmware, download it from the link, make sure that you choose the correct operating system, and follow the on-screen instruction.
Check the ink levels, click Start , click All Programs, click HP ,click HP Solution Center, click Settings , click Printer Settings , click Printer Toolbox, Click the Estimated Ink Levels tab, note which cartridge is low on or out of ink
Restart the printer.
I hope this will be able to help you resolve the issue.
Thank you for choosing Fixya.

Mar 16, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I am unable to print on my HP Officejet Pro 8500. i have recently replaced the 940 black cartridge and since then have been unable to print. i notice there are print cartridges in the main body as well...


you can check the ink level from following steps Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.

If the ink level is low and the cartridge is new please contact the dealer from whom you got the cartridge and if it shows that the ink level is good enough please comment so that i can give you another step to perform

Dec 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

3 Answers

How do you refill the black HP 940 ink cartridges? Where is the hole?


While "Solution #1" is true for the older cartridges like the 96 and 57 (I have filled many), the 940 is completely different.
First of all you turn the cartridge upside down, cut the label in between the 940 and the colored rectangle. This simply allows you to pop the cover off (it will still be held by the back label).
Once open, you will see a stem with a silver ring on top, an oval black rubber plug, and the refill hole with a very small rubber ball plugging it. To refill the cartridge you must get this small rubber ball out. You can you a sewing needle or some other sharp object. Be careful not to damage the plug too much - you must put it back in and it can not have a hole throught it. You fill the cartridge through this "port" once the ball has been removed. Then you put the rubber ball back in - use a ball point pen to push it in so you do not damage it.
If you damage the ball, you can purchase more, but obviously you cannot use this cartridge while you are waiting to get a new ball.

May 24, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

How can I make your 8500 pro accept a refilled HP cartrige.


The HP 940 cartridge is the new version of the HP 88 cartridge. Both have a chip that estimates ink levels. Once the chip says the cartridge is empty it will refuse to print, no matter how much ink is really left in the cartridge. This is a safety measure so you don't get air in your ink lines. If you get air in an ink line, that color will no longer print. We can refill the HP 88 because there are replacement chips available for these cartridges. I own a Cartridge World ink refilling store and I don't refill the HP 940s yet because I don't have access to a replacement chip. If you purchased a refilled HP 940 and it's not working, I would say the chip has not been replaced. I would wait until a reputable refiller (i.e.-Cartridge World, Office Depot, etc..) offers refills for this cartridge before you try anything off the internet.

Feb 16, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

How to refill the cartridge


This printer takes the HP 940 cartridge. I own a Cartridge World ink refilling store and we cannot refill these cartridges yet. There is a chip on the cartridge that estimates the ink levels and shuts off the cartridge when it thinks it is empty. Any refills you find are either violating patent law with replacement chips or they are telling you to take the chip off your old cartridge and put it on the new one. This second scenario is a rip off because once the chip says the cartridge is empty, no matter how much ink is left, it will refuse to print.

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1 Answer

HP officejet pro 8500 ink cartridge problem


Changing a printer cartridge is not complex but improper handling of the parts may damage the printer and the cartridge. If the user notices that while printing the ink comes out dry or faded, it may be time to change the ink or the toner. The user will know if it is time to change the toner because instead of a sharp image, one will get a faded image. It is time to change the ink cartridge when the printing comes out spotty or colors are used to replace others —for instance, blue for black or yellow for red. Remember, faded images signal the need to change the toner; spotty printing signals the need to change the ink cartridge get more help for change cartridge .
Hope this helps you.

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