Question about PANDIGITAL Digital Book 843967071153 Tablet PC

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How do you get the back off of reader, need to remove battery.

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According the the specs on this e-reader the battery is not replaceable, nor is it user serviceable. Your best bet would be the get in touch with the company to determine if there is anything they can do (possibly a warranty replacement.) hope this helps.

Posted on Apr 11, 2011


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Posted on Jan 02, 2017


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Kindle Reader 5th generation. The screen reads :Needs Repair after I changed the battery.

did you buy an original battery or a cheap copy battery. as some cheap batteries don't have the info of the battery, and the kindle uses this to state the batteries voltage and its model number. if this does not have a info on the battery it thinks there is no battery installed..... also have you tried removing the new battery and checked the battery conditions on the board and the battery as the board can become damaged removing the old battery if not done properly

Jan 26, 2017 | Tablets & eReaders

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Stays on the next book screen and does nothing eles

Try powering down your reader and if that does not work, remove the battery for about 30-45 seconds then replace battery and power up your reader. If this is not helpful you may have to contact the manufacturer.

Dec 14, 2013 | Tablets & eReaders

1 Answer

Wont reset wont turn on

You could open up the back and disconnect the battery for a minute and reconnect. The battery is the big gray in the back with the white/red/black cable. I got mine to load up, but it then froze at the Cruz logo. I've seen this problem a lot with the readers, maybe it has something to do with Google changing the App store to it's new name and these readers will not support it.

Mar 05, 2012 | Velocity Micro Cruz Reader R101 Tablet PC

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I was using my cruz when the screen went black! it was a full battery too but now it wont turn on at all....... need help to fix it b/c i love my reader. is there a place or some trick to get it to turn...

This is a "solution" that has worked for a number of similar problems. Try it at your own risk; if at all possible, contact Velocity for warranty support.
1. Place a towel on a table and put the Micro Cruz face down on the towel. 2. Slide a tiny flat head screwdriver around the edge of the back to remove the paneling. 3. Unplug the battery for 5 seconds, then plug it back in. 4. Boot up your Micro Cruz
This is a common solution to the symptoms you described, but you may find you have a more serious issue due to the fact you were using it and it unexpectedly shut off.

Sep 12, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

I am in need of a replacement battery for my Literati eBook reader. Can you help me and also with instructiuns for replacement. Thank you in aadvance. Herb

Unfortunately, the owner's manual has a warning on page 6 that you are not to attempt to remove the battery, and that there are no user serviceable parts, It also states that the battery cannot be removed. That said, some people will try anyway. Just remember if you do that, you void any warranties on the unit. You can call their tech support at 866-204-4714 for more information. Or, you can go to for more details.

Jul 16, 2011 | Sharper Image Literati Reader 16375680042...

1 Answer

My Android Cruz Reader R101 starts on the Cruz flash screen, skips then goes back to Cruz flash screen. I have reset it using the reset between the power and External SD card. I also removed the back and...

This sounds similar to something that happened when I tried rooting my android phone. If it's the same thing, that means you will need to go to recovery mode and install an package that you can find somewhere online for it. It's because the code for what's supposed to happen after that screen is overwritten and it doesn't know where to go.

May 06, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

Hi, my reader is saying "android.process.acore has stopped" Force closing won't work. I know firmware update via zip file is available but it's midnight here and I don't have an sd card handy....

Sorry to hear your are having issues with your Cruz Reader. I have a Cruz Reader R101. Unfortunately you have to update via the SD card for the Cruz Reader. It doesn't do a firmware update from the USB cable.
If you don't want to try and update it now you could also try to just restart it. If you can't get it to restart normally you can remove the back cover and unplug the battery, then plug it back in.

Apr 25, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

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I "signed off" my Borders

you need to contact Borders and talk to the support staff. there should be a phone number in your reader when you try to contact them.

Mar 18, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

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Won't turn on - I hit the power button on my Velocity Cruz micro reader to make it 'sleep', but not it won't come back on at all ... what can I do to make it turn on?

Usually when you have what i would call a power lock out. you must remove the battery and wait a few minutes and put it back in, and it usually fires up. Most electronics have these problems. If you are 100% sure the unit is charged with a green light, or no light at all, and you pressing of the top button does not turn it on then remove the back, it is very easy. You can lift it up with your fingernail. If new and faint of heart, under warranty, and all, then make that phone call. Otherwise, you must attempt to remove the connects to the big grey squared battery for a moment, which is said to be easy to do and the battery easy to replace. Look for instruction on the removal on YouTube, or other sites. However, I am more than sure this will solve the problem, unless it has been in liquid, a power surge, dropped, or in excessive heat or cold, or touched by some with "bad karma" for electronics (just kidding). hope this helps.

Jan 02, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

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