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I have a Genie garage door opener model G5050 that will not close. It starts to close but then immediately goes back up. I know it is not the optical sensors. You can clearly see when they are blocked because there is a red light that blinks. If I disengage the door from the opener, it moves up and down freely. I took the cover off to see if there might be a sensitivity switch which will control how much force is used to move the door, but I did not see one. This used to be an occasional problem, maybe happening once a week or so, but now it will not go down at all. Does anybody have any idea what else could be the problem.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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lobsterman72
  • 91 Answers

SOURCE: Door will only close when held down

That normally happens when the sensors aren't aligned. Both sensors have led lights on them the yellow/orange one will stay on all the time the green one will go out if it cant see the other sensor. Possibly theres a wire that's broken or the other sensor is really out of alignment. Check every inch of wiring from the sensor to the opener, remove wire nuts if present and check the connections. The wires that are used are small, solid and can break easily. Also see if there's a staple that's too tight, move the wire abit where it's stapled and look for damage.

Posted on Jun 27, 2008

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directcurent
  • 59 Answers

SOURCE: remote doesn't work

it is common for remotes to go out. you can by a replacment and follow instuctions on programing

Posted on Jan 22, 2009

  • 1 Answer

SOURCE: garage door opener will not go down.

After reading the responses I went out and looked at the sensors, but this time instead of aligning up and down I moved the one sideways and WOOHOO! the remote works fine now.

SherAng

Posted on Apr 05, 2009

  • 3197 Answers

SOURCE: Garage Door Goes down 5 inches and then up 5 inches.

Okay here we go.

Make sure you put the black cup back on the end of the motor shaft and that it is pressed all the way on. Make sure the RPM sensor is plugged in. If neither of these is the issue, then you probably did not have the motor shaft pushed all the way back when you tightened the coupler after replacing the worm gear. Loosen that coupler up and from the front of the motor (opposite end in which the coupler is on) push the shaft back as far as it will go. Hold it there while you tighten the coupler back up and then give it a try.

Posted on Jul 06, 2009

  • 1 Answer

SOURCE: Genie garage door comes down and goes back up.

You need a general inspection of all related parts. Make sure none of the track mounting bolts have loosened leaving a misalignment of track segments. CAREFULLY with power off use fingers. turn EACH roller. Something as simple as a bad roller bearing can cause this, even a flat spot on a worn roller. Rollers can be bought at a home supply store. These are 2 most causes.

Posted on Aug 16, 2009

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