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The bluray disc in our bluray player only plays the reviews and not the movie. Can you tell me why this is happening

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You may need to update the firmware for your bluray player especially if this is a newer movie. You should be able to find an option to update under the bluray devices menu that is if your unit is internet capable and connected to your internet.

Posted on Apr 11, 2011

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What is causing the blue ray player to freeze when playing a movie? Restart and will freeze in same place. Happened also with old blue ray player and we just thought it was wore out.


We discarded our Philips BluRay for this reason. It could play only about half the Netflix BluRay discs we tried on it. Ask Philips at: http://www.support.philips.com/support/contact/contact_page.jsp?userCountry=ca&userLanguage=en

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Tip

BRDVD Bluray incompatibility list



INSIGNIA BRDVD Blueray player


I like many people have bought a Bluray movie for my BRDVD Bluray player to have it not work. It is unfortunate part of Bluray and near every player has or will have some disc that will not play until a later update is made.

I noticed that it is really hard to find list that tell you what Bluray movies have problems as well as what those problems are. I will have a short list and will try to keep it updated whenever I get a report that a Bluray is having problems. Please report any problems by sending me a email at Tthekraut@yahoo.com or sending me a message in the comments here.


  • Inglorious Bastards-Disc will skip back and not play movie through the main screen. No fix is confirmed.
  • Couples Retreat- Main movie will not play. No fix is confirmed.
  • An Education(BBC video)-Movie skips back to main screen and will not play main video.No fix is confirmed
  • Alvin and the chipmunks-Main movie will not play. No is confirmed at this time.
  • "9"(Nine)- Main movie will not play. No fix confirmed
  • Twilight- Canada only- Movie would not play. Please contact the company located on the disk sleeve. It was a glitch that many player could not overcome so it would go back to main menu.
  • Percy Jackson-said to skip and at times not play at all.
  • Kick ***- Movie will not play and just gives an error on start up.

Please contact me with any info on fixes and problems. I will make several other lists for other players. I bought Inglorious Bastards and all I have is a $25 coaster now. I would like to keep this updated to help others not do the same. I will post any and all problems people are having with differant disk and any possible solutions.

List last updated on 08/06/2010

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As newer bluray movies come out they are constantly tweeking the format. More then likely you need to update your bluray players firmware or software. There should be an option under the menu for the bluray player to update the unit of course this will require that you have it hooked into the internet via ethernet cable or wifi network.

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Will your machine play standard movie DVD discs? if it does then the laser pickup assembly is the problem. The blue ray discs require a higher precision tracking to offer better resolution.

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Hello,

Just need to verify if your trying to play a Bluray Disc or regular DVD?

If Bluray Disc:
All you need to do is to check on the FW version of you BD player. Go to Set-up > System > System Information. SW will be the FW version info. Please be informed that the latest FW version is v2.12. If it will not resolved the concern, try to verify if its happening to all of your Bluray Disc.

Sincerely yours,
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My lg bd550 was working fine until I tried to play a rented bluray disc and now the picture is fuzzy and jumps and there is no audio. Now when I try to play one of my purchased bluray discs (that played...


you rented a disk hard telling how many people had it before you and what was on it now in your player, get a cd dvd game system clener it helps my player evey time

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