Question about Tomtom GO 730 Car GPS Receiver

2 Answers

Hello,i have tom tom gps go 730 and the screen is frozen at the start up.More i can t shutt it off.Please help me!!! Maurice Guay my email is .thebishop71@gmail.com thanks you very much Note.I tryed to solve the problem with tom tom home but it is stil frozen

Posted by on

  • 1 more comment 
  • thebishop71 Apr 11, 2011

    Thank you for your reply,but The screen is frozen .When i push the button on the device turn on but just i see it is the frozen screen with the Tom TOm logo and the small logo at the far right Tom tom IQ routes technology.Plus to shutt it off i have to reset the device.

    Thanks you but that didn t solve my issue

  • thebishop71 Apr 11, 2011

    Hello,I have a tom tom go 730.When i push the button on it show the screen with the freezing cars and the Tom tom logo plus the very small ones logo tom tom IQ routes technologies.It last about a minute and the small cassette run and the freezing screen come back again.I can t shutt it off and to do it i have to push the reset button.I went on tom tom web page and try everything but nothing work.
    Thanks you

  • thebishop71 Apr 13, 2011

    Hello Jas 247,
    I followed carefully your instructions and ,oh miracle my little genius is back.i was ready to give up and throw the toy in the garbage but now i m really happy.everything works fine. Next when i ll be somewhere in Europe hitting he road i ll have a little tought for you
    Sncerely thank you for your good and fast support
    The bishop

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 844 Answers

Welcome to FixYa!

Please do the following steps.

1. Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

2. Remove the SD card
If your device uses an SD card, remove it.

3. Reset the device.
Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.

hello,i have tom tom gps go 730 and the screen is - jas247_50.jpg

Turn your device on.
Press the On/off button for at least 5 seconds.

Insert the SD card
If your device uses an SD card, insert the SD card.

Connect your device to your computer using the USB cable or dock.
If your TomTom device asks you if you want to connect to your computer, tap YES.

UNINSTALL THE APPLICATION

TomTom HOME may run automatically when you connect your device. If it does not, run TomTom HOME on your computer.

In the Main Menu of HOME click on Manage my device.

jas247_73.gif

Click on the plus symbol (+) next to Applications. Click in the checkbox [ / ] on the righhello,i have tom tom gps go 730 and the screen is - jas247_74.gifhe application.

jas247_74.gif

Click on Remove items from device.

Click OK at the prompt.

You will see a prompt, asking you to save a copy before you delete it. Choose Don't copy.

The application will then be removed. Click Done when complete.

REINSTALL THE APPLICATION

Fully Exit TomTom HOME.

Locate the TomTom folder in the following location on your computer:

  • Windows XP: C:\Documents and Settings\\My Documents\
  • Windows Vista: C:\Users\\Documents\
Rename this folder to 'TomTomOLD' (or Windows, right-click the folder and choose Rename)

Restart TomTom HOME.

Click Update my device in HOME.

You will be prompted to login. If you do not have an account in TomTom, create one.

Install all available updates that will be shown.

Updating your device ensures improved performance and addresses the frozen issue that you are experiencing.


Thank you for using FixYa. Keep me posted.

Jas247

Posted on Apr 11, 2011

  • Jas Barinaga
    Jas Barinaga Apr 14, 2011

    You're welcome Bishop!

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • Tomtom Master
  • 74,383 Answers

Hello
In rare cases if your Tom Go may not start correctly, press the reset button, then switch on the device again. Reset to factory setting option can be seen only if all available menu options are shown. To show all menu options, tap Show All Menu Options.

When you first start using your TomTom GO, all the buttons are shown in the
menu.

The buttons for the more advanced features can be hidden. This is a useful
option because you are unlikely to use certain features very often.

Tap this button in the Preferences menu, to reduce the number of buttons
that are shown.
You might want to do this so that only frequently used buttons are shown.

When you need to use the buttons that are hidden, you can press Show
ALL menu options
in the Preferences menu to show all buttons.

Tap this button in the Preferences menu, to show all the buttons available
on your TomTom GO.
Ok. Thanks for using Fixya.

Posted on Apr 11, 2011

  • The Knight
    The Knight Apr 11, 2011

    Hello
    If so it will be surely with some trouble to its main processor. If you have any Authorised service center for TomTom near you contact them. We can't solve this as GPS softwares have some confidential language lines, that we can't get it by software download. Just contact them and try to resolve the problem. OK

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Loses map disply


You might have configured it to save battery. One battery saving feature involves turning off screen between instructions and another always turns off screen. See Screen capture from the manual (Go 730)
7b73297.jpg

Jul 21, 2010 | Tomtom ONE GPS Receiver

1 Answer

I have a usa map on an sd card for a tom tom one. Is there a way of loading it on to a tom tom start as my tom tom one was stolen?


Check tomtom support FAQ as i think there is something about what you are asking in those pages

Jan 04, 2010 | Tomtom Go 730 GPS

1 Answer

Go 730 not sending a fm signal


Hi,

If you have made a recent update this may be the reason you may have lost your FM transmission!!

Tom Tom disabled silent FM transmission on these units to comply with the law in certain countries which prohibit these FM transmissions. Later updates configured the units to output lower strength FM transmissions.

There is a possible workaround for this - see this link for a discussion on the issue.
http://www.tomtomforums.com/tomtom-go-630-720-720t-730-730t-740/19436-go-730-lost-fm-transmission-after-map-update.html

Hope this helps. Thanks for using FixYa



Dec 27, 2009 | Tomtom GO 730 Car GPS Receiver

1 Answer

Phone has stopped connecting to Tom Tom 730


Do the hard reset, than reconnect the phone to tomtom 730

Aug 28, 2009 | Tomtom Go 730 GPS

1 Answer

Tom tom screen dark and flickers


Sounds like it is defective, try and contact tech support and have them send you a replacement.

Aug 22, 2009 | Tomtom Go 730 GPS

1 Answer

I have misplaced the insrtuction book to my tom tom


HI, go to tomtom.com, support, manuals and you can download one.

Mar 02, 2009 | Tomtom Go 730 GPS

1 Answer

Tomtom GO 730 "error launching installer"


Unistall Tom Tom Home. Goto:

www.tomtom.com/home and download the current version. Install this version and see if it works now.

Feb 14, 2009 | Tomtom GO 730 GPS Receiver

2 Answers

Touch screen not working. frozen


i have a tomtom xl i conected it to the computer and now the touch screen doesnt work it turns on ok and displayers the map but if i touch the middle of the screen it selects some thing else is there a way to reset the touch screen back to the centre if you can help plz email me at nissanpatrol92@bigpond.com.au

Sep 23, 2008 | Tomtom GO 700 GPS Receiver

Not finding what you are looking for?
Tomtom GO 730 Car GPS Receiver Logo

Related Topics:

565 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

76682 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...