Question about Toshiba Computers & Internet

1 Answer

I bought aToshiba Satteiiite laptop,model #C655 -s5082 a couple of months ago & I still have not been able to use it.When the windows page openened it asked for a password ,I don't remember putting one in,but the hint said Santa Rosa ,which is my Mothers birth city,so I guess it was some kind of phrase that I used , but I have tried evevery thing I can think of , but so far nothing works.Now when I turn it on it does not even go to the Windows screen. It comes on with the TOSHIBA & it ask for the current password. I do not have a reset disk, because I did not even have time to do that.Pleeeeeeeze help me!! This is driving me crazy .Thank You jn advance ,I hope. Kathy e-mail

Posted by on

  • 1 more comment 
  • kathyblueeye Apr 12, 2011


  • kathyblueeye Apr 15, 2011

    Yes ,I tried holding the 0 key . The DVD of the operating system did not come with the laptop

  • kathyblueeye Apr 15, 2011

    Windows 7 Home Premimum


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 2,632 Answers

Hi Kathy,

Welcome to Fixya. If this is the case you can do a Hard Drive Recovery. It will bring back the system to its original settings however the files that has been save on the system will be removed.

To Recover your hard disk drive using the utilities stored on your computer's HDD:

1. Make sure the computer is turned off.

2. Press and hold the 0 (zero) key on your keyboard while powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen will appear

3. You can refer to the manual below about the steps on how to do it. Please refer to page 4.

Toshiba Hard Drive Recovery

If you have questions please let me know. Thanks for using Fixya

Posted on Apr 11, 2011

  • 1 more comment 
  • Rofel Lantican
    Rofel Lantican Apr 12, 2011

    Did you press and hold the 0 Key before turnin on the system? If the recovery did not work you can use the DVD of the operatin system

  • Rofel Lantican
    Rofel Lantican Apr 12, 2011

    May i ask what is the Operating System of the computer? so that i can provide you with another solution?

  • Rofel Lantican
    Rofel Lantican Apr 15, 2011


    I have provided a link below about 12 steps or option that you can use to reset the password of your computer. I suggest to use number 6, and you need to have a CDR or Blank CD because you will burn an image and you will run that on the computer that has been locked out and it will provide you the password. just follow the instructions as indicated.

    How to Reset Windows Admin Password



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a Toshiba laptop model# C655-S5501 with a bad keyboard (Gator Aid!). I can't find an exact model # match through Amazon. Will the "Eathtek NEW Keyboard For TOSHIBA SATELLITE C655-S5128 C655

Check eBay. I've been working on computers for years and order ALL of my replacement keyboards through eBay. I just found 9 of them after entering your model number; about $16 with free shipping. Sarawill82 hit the nail on the head for the replacement; you tube is your friend if you're doing it yourself. If it doesn't have your exact laptop, look at other videos. It will give you an idea what you need to look for to replace the keyboard.

It beats paying a computer store a $45+ bench fee, and it will only take you about 15 minutes as a novice.

Don't try to clean it; you could cause more extensive damage than just replacing the keyboard.

Jan 16, 2015 | Toshiba Replacement Keyboard

1 Answer

I have a toshiba satellite C655

some laptops will run with out battery and at some point replace it.

Jun 03, 2014 | Toshiba Satellite C655-S5082 Laptop

1 Answer

Can you install a printer to satellite C655

Of course, if you have the software or are able to find the correct drivers that are compatible with your Operating System. You need to
use a USB cable, or an Ethernet cable. If it has wireless communication capabilities then you can also connect it to the computer through the wireless.

Oct 10, 2013 | Toshiba Satellite C655-S5082 Laptop

1 Answer

How can i enable my wireless

Make sure the wireless driver is installed.
You can download the wireless and device drivers for your model laptop from the Toshiba WEB site from their download page. Make sure you enter the model of your laptop so you can get the correct drivers. Please click on this link: -

May 16, 2013 | Toshiba Satellite C655-S5082 Laptop

1 Answer

Brand new Toshiba 15.6" Satellite C655-S5082 Intel

Sounds like a serious problem with the laptop. Since it's new, I would try to return or exchange the product at the store your bought it at to see if that rectifies the problem.

Without a task bar or icons, you won't be able to go to the recommended restore or recovery console options.

That's why I would recommend that you try to hurry up and get warranty replacement of the product before it's too late.

Good luck on getting a working laptop.

Dec 30, 2010 | Toshiba Satellite L655S5078BN Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

76 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

7993 Answers

Are you a Toshiba Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides