Question about HP OfficeJet Pro K5400dn Photo Printer

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K5400 warning lights indicated print head problems. I have cleaned the print heads and reinstalled them and I am back in business but now it's doing a test print on every occasion.

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Try doing an alignment with the printheads.
You can also try changing the inks,if that solves the problem eventhough old inks are stil not empty,contacts might be the issue on old inks which causes error blinking lights which is an indication of printhead rejection.

Method one: Clean printheads in Solution Center

  1. Make sure the printer is loaded with unused white paper.
  2. In HP Solution Center , click Settings , and then click Printer Toolbox .
  3. Select the Services tab, and then click Clean Printheads .

Method two: Clean printheads from the control panel
  1. Make sure the printer is loaded with unused white paper.
  2. Press and hold the Power button
  3. Press the Cancel button two times.
  4. Press the Resume button one time.
  5. Release the Power button
    Cleaning the printheads takes a few minutes, and when it completes, a page prints.

Method one: Calibrate linefeed in Solution Center
  1. Make sure the printer is loaded with unused white paper.
  2. Open HP Solution Center , then click Settings , then Printer Toolbox .
  3. Select the Services tab.
  4. Click Calibrate Linefeed .
  5. An Advance Linefeed Calibration window opens. Click OK .
  6. After calibration, print another PQ Diagnostic. If there are still dark lines or white gaps in Test Pattern 3, the printer must be serviced.
Method two: Calibrate linefeed from the control panel
  1. Press and hold the Power button
  2. Press the Cancel button fourteen times.
  3. Press the Resume button six times.
  4. Release the Power button
Your's Truly,

Christian from HP

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Posted on Apr 11, 2011

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Hello. Follow the link below and select your operating system. There is a program from HP called the toolbox, Download it and install that. There should be a re-set tool or a setting to help you out.
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=2511752&lang=en&cc=us&prodTypeId=18972&prodSeriesId=2511747&taskId=135
I hope this helps
Regards GM

Posted on Apr 11, 2011

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