Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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Office jet pro 8500 alignment failed error message -black ink intermittently fails.

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The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.

Posted on Apr 11, 2011

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Posted on Jan 02, 2017

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1 Answer

How to set print alignment in hp officejet K7100


Hi,
During cartridge alignment, the error message 'Print cartridge alignment failed' displays on the printer control panel....
More Info visit this links...
Print cartridge alignment failed Error Message Displays on the All in...
Alignment Page Does Not Print

Thanks,
HP Printer Support

Jun 26, 2014 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Error message: Alignment failed. Also, black cartridge not working.


clean ink jets with alcohol and quetip. and adjust your alignment on the paper sides of printer. and blow out with air in can.

Feb 27, 2011 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

My HP Officejet 8500 pro Wireless does not align. I have just put original HP cartridges. It shows a fail message and asks to refer to documentation


This is a mechanical problem... you need to refresh the settings on the printer.
Follow this steps to make your printer working
*Clean all the toners manually. (make sure that the printer is on) -get a clean wet cloth/ cotton swab. -take out all the ink cartridges in the printer. -use the wet cloth/cotton swab to clean the electrical contacts on the ink cartridge it self. -when your done cleaning all of them, put them in a warm area and make sure that it will not leak. -go back to your printer then, take out the printhead (the one that holds the inks) then you need to clean the electrical contacts as well.
after you cleaning those toners put them all back to the printer. click here to view the video clip on how to put back the printhead. click here to view the video clip on how to put back the inks. close the cover. (the cartridge access door) when your done doing it, proceed to the next step.
*Power cycle the printer -turn off the printer. -unplug the power cable at the back of the printer. -wait for 1min. -plug the power cable back in. -turn on the printer
*Clean the toners using the control pannel of the printer -press the Setup (wrench icon) button -keep on pressing the right arrow key then, look for the "tools menu" -under tools menu look for "clean printhead" -after your done cleaning it and its ask for level 2 cleaning process, please do so. -after cleaning press the setup again, look for tools, then look for align printer. -after aligning it, you should be getting the message "Alignment Successful"
Note: If your still getting the message "alignment failed" contact HP printers support department 1-800-474-6836.
Congrats in advance! :)

Jan 27, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

My HP Office jet Pro 8500 wireless is not recognizing my ink cartridges. i have re inserted, changed cartridges, rebooted printer all to no avail. Help


It seems simple enough, but this is one of the most effective ways of fixing printer cartridge error. Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached.

To reattach the printer cartridge check the following steps :

  • Turn on the lid of the printer and then remove the cartridge from the printer head.
  • Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report.
  • Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.

Sep 21, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

My brand new hp 8500 wireless office ink jet printer say open the carriage access door clear the jam. We took the small 2 ink cartiages out and put them in again and this keeps come up.What do we do now?...


Why are you taking out the ink cartridges??
The message says to open the carriage access door and clear the jam. The printer thinks that paper is stuck in the paper path, see if you can find it. I believe that there is also a rear door on that printer, remove it and look inside.

Sep 10, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

Black ink cartridge is full, but it does not print


It is more likely that you have a bad or damaged Smart Chip on your Black ink cartridge. Check out this site, it may be helpful adaptiveink.com

Jul 27, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Printer keeps showing Office Jet 8500 Wireless


The printer wants to align the print cartridge, if you print out the alignment sheet, and then following instruction, place on scanner and scan it in etc, and it fails to callibrate, I have found it is because some of the information on the calibration page is not being printed correctly so therefore machine cant calibrate the print heads from it, this is normally due to poor quality cartridges or failing/empty print cartridge or cartridges, these use two I think, and I bet one of the colours from the colour isn't printing properly, replace colour cart if blacks look good. Below is a link to HP so you can see what a alignment page needs to look like to pass calibration, compare yours and you may find a colour is dodgy on it.

see HP's support information

Nov 12, 2009 | HP OfficeJet 7310 All-In-One InkJet...

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