Question about Motorola Mobility H500 Wireless Headset

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Difficulty pairing Motorola H500 with Treo 700P

I can't get my phone to pair with the headset. It used to work, but now doesn't.

I tried to pair and it asked me for the code. I couldn't remember, so I typed a guess which didn't work. I've since found the code 0000 on these pages and tried that, but it didn't work.

I push the phone button on the 500 until the blue light turns on solid. Now, the phone's bluetooth pair routine doesn't see the 500 for "Nearby Devices". If I choose "All known devices" it will display and entry for the 500 and I can select it and hit Ok. Then it seems to quickly display what I think is the code entry screen, but skips over it fast & goes to a Bluetooth Security screen with the error "Unable to add Motorola H500 to you trusted device list". If I select "Trusted devices" it doesn't list any anymore.

What can I do?

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Here is the link to the instruction manual

http://www.motorola.com/mdirect/manuals/QG-H500_9494A56O.pdf

Posted on Aug 25, 2008

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Passcode


The Motorola H700 has Bluetooth v1.2 which is backward compatible with v1.1. The headset works with both Hands-free and Headset profiles and is easy to pair with devices running various operating systems and software. We tested the headset with the Motorola SLVR, Palm Treo 650, the Nokia 9500, the Cingular 8125 and the Cingular 2125, and the headset paired with all devices with ease. To pair the Motorola, turn off the headset first then hold the Call button until the LED ring turns purple, quickly open the boom so that the LED stays solid purple, the headset is now in pairing mode. Use your mobile phone to discover and pair with the headset using “0000” as the default pass code. Call handling between the phone and the headset transferred smoothly and the headset will play notification or a ring tone when a call comes in. When working with the Treo 650, the H700 has an uncomfortably long delay in notifying an incoming call. It starts to ring after the Treo 650 has already ringed 2-3 times. The connection between the phone and the headset is solid. When we paired the Treo 650 to both the Motorola H700 and the Parrot 322 car kit, we can pick up calls on either one and the Motorola H700 worked reliably in this set up.

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