Question about Fisher and Paykel Washing Machines

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Washing machine stopped working and started beeping to indicate a fault code 37 what do I do now?

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Thanks for choosing FixYa and welcome to the site. The code is for a draining issue. You can try unplugging it to reset it first. If not, if it is filled, you will need to drain it. You probably have something blocking the pump. The pump should only have 4 screws to take off. Look there and see if it is blocked. Make sure the drain hose is not blocked also.

Posted on Apr 10, 2011

  • Richard Hale
    Richard Hale Apr 11, 2011

    I have noticed that these washers are bad for lint buildup. I am sure this is what is happening to yours.

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Posted on Jan 02, 2017

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1 Answer

Fault code 37


Hello, code 39 is indicating you have an issue with the drain pump. The most common being the pump is failing. If you have been hearing any kind of sqeeking or squeeling or a rattling sound during the wash cycle the pump is failing and will need to be replaced.

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Our FnP GW611 while filling the water stops and starts and after a short time it stops and beeps and the long wash and spin lights come on orange. Any ideas? Thanks


The problem can be determined through the Wash Progress LEDs. The specific lit LEDs combination indicates an specific error code that tells what generally the problem is. But the exact positions of the lit LEDs are necessary in determining the exact code. Refer to the illustration below and post back the code or the exact positions of the lit LEDs. You may Google for the error code once you determine it, like "Fisher and Paykel Fault Code 37".

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1 Answer

Hi My F&P washer has been doing a error 51 for a couple of weeks, havent had a chance to get someone to kook at it, I stop it and restart it and it washes all the way through the cycle only did this on...


Error code 37 indicates a blocked or not working drain pump but the slight burning smell likely indicates a burned out drain pump motor. Do not use the machine unless the drain pump problem is addressed as it will result in the damage of the motor controller module. It has been found that electrical problem in the drain pump motor leads to the burning out of the motor controller module.

Error code 51 indicates a blocked or damaged diverter valve. It is where the drain pump and the recirculation pump inlet hoses are attached from. It works in directing (diverting) water to the recirculation pump during the wash stage and to the drain pump during the drain and spin stages. Click on the link below for the troubleshooting details of this problems.

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1 Answer

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Try pushing the skip button this may reset the prog. These machines will beep to indicate a fault. Dependant on how many times the machine beeps b4 it pauses ie 1 beep then a pause would indicate the machine isn't filling, 2 beeps its not pumping out, 4 beeps doors open. Hope this helps

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