Question about Kenmore 98702 Stacked Washer/Dryer

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I have a Kenmore stackable washer and dryer. Clothes keep getting stuck between the drum and the dryer. I have to push the top of the drum up to release the clothes. It is making rust marks on my clothes too. How do I fix this?

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Hi, if your clothes get stuck, marked or torn in your dryer, check these:

Rollers
Rear seal
Front glides
Front seal
Rollers Your dryer may use rollers, or wheels, to support the rear of the clothes drum. When these are worn out, they may cause the clothes drum to drop down slightly, which can pinch the clothes between the top of the clothes drum and the rear of the dryer interior. When the rollers wear out, you need to replace the whole set.

Rear seal Your dryer may have a felt-like seal at the rear of the drum. If this seal is worn, torn, or missing, clothes can get caught and torn in the space between the clothes drum and the rear of the dryer interior. When the rear seal wears out, you need to replace it.

Front glides Your dryer probably uses nylon or plastic glides at the front of the clothes drum for support. When these are worn out, they may cause the clothes drum to drop down slightly, which can pinch the clothes between the top of the clothes drum and the front of the dryer interior. When the glides wear out, you need to replace them as a set.

Front seal Many dryers have a felt-like seal at the front of the drum. If this seal is worn, torn, or missing, the clothes in the dryer may get caught and torn in the space between the clothes drum and the front of the dryer interior. When the seal wears out, you need to replace it.

Posted on Apr 10, 2011

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If your dryer is noisy, check these:
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