Question about Office Equipment & Supplies
This error is triggered in 2 occasions:
1 - one of the sensors inside detects a paper jam - since you have checked and replaced the sensors then it's not it.
2- the current draw for one of the motors is too high and that is caused by either a short in the wiring of the respective motor (you will have to check them all) or there is something that prevents the motor from doing its job: a busted bearing or shim, a jammed carriage, a failed belt . To check for that you will need to completely dismantle the mechanisms of the printer, identify and fix the failed one.
Posted on Apr 18, 2011
Thanks for choosing FixYa and welcome to the site. Have you tried unplugging the machine since you have changed the sensors?
Posted on Apr 16, 2011
Hello koaslosa,A printer during power on must initialize all it sensors and motors all moving mechanical parts during initialization, all mechanical parts should turn on and activates if one motor and sensors are faulty an error of paper jam will be detected so try to observe the operation during power on make sure all motors are working.
when the transport mechanism of the printer do not initialize it is not necessarily the motor has problem sometimes a dirt accumulation on the rubber thickens its surface make it very tight to motor to rotate cleaning the rubber rollers of the mechanism with a cotton buds moistened with alcohol will help do the cleaning first and let me know how it goes good luck!
Posted on Apr 17, 2011
While looking you wont be able to see tiny peice of papper you can use a light air blower to clean the printer remove catridge before cleaning it switch off the mechine and wait for five minutes and plug in your power supply see the papper tray is inserted properly
Posted on Apr 16, 2011
Unfortunately the E030 error (which indicates a paper jam as you know) is triggered by a bypass sensor that has more than likely failed and will need to be replaced. I would first suggest taking a flashlight and carefully searching for any small bits of paper that might be loose inside the machine. Check the entire paper path as closely as possible.
If turning off and unplugging the machine for about 5 minutes and then powering on again doesn't reset the error, then you will have to call a service technician. This isn't something you can repair on your own unless you have access to parts and a service manual and experience in servicing these machines.
I heard about tech commets that opened the paper track thru the machine and found a loose paper guide and when tightened the error code went off. They thinks the loose guide may have been touching the sensor. Sometimes sensors or guides can be knocked out of alignment during a paper jam, and the only way to really find the issue is to open up the machine and take a look. And unless you have experience working on these machines, it's hard to know what you're looking at.
Keep us updated about this.
Posted on Apr 13, 2011
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Posted on Jan 02, 2017
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