Question about Dell Dimension E520 PC Desktop

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I have a Dell Dimension E520. The DVD burners light is solid green light and wont open. Computer is not detecting this drive

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  • Walter H Boehm Apr 10, 2011

    Can you eject the drive manually?

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  • 59 Answers

Sounds like either you have a faulty drive, it is not plugged in correctly, or the drivers are not there or bad. I would try to find the drivers for your system and make sure they are up-to-date; if this does not work the system will have to be opened up to determine if the drive is faulty or just not plugged in the way it is supposed to be. Without doing some troubleshooting personally I would say these are the most likely options, always start with the simplest first rather than opening up the system, especially if you a not much of a technical person. If you have anymore questions please let me know. Hope this helps.

Posted on Apr 11, 2011

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SOURCE: I have a Dell Dimension E520. The DVD burners

-To open the drive you need to get a pin and insert it to the pin hole. About the drive is not being detected I will assume that it was not shown on My computer/Computer. What you need to do is Start > Run > Regedit > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\4D36E965-E325-11CE-BFC1-08002BE10318; look for the upper filter on the right side as well as lower filter. If you can find any of those then you can chose to delete it. After you deleted the upper and lower filters restart the comptuer and check if the DVD drive is listed under My Computer/Computer.

Posted on Apr 10, 2011

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1 Answer

I have a dell 8200 and want to take that info to the dell e520 hard drive is there a way to piggy back the two hard drives together so i can tranfer files to the e520 or can I at least copy some file


Hi ,
yes you can open your case and there should be two ide cables , one to your harddrive the 2nd to your cdrom/dvd player , diconnect the cdrom drive and use the cable to go into your 2nd harddrive , copy all you want , then just reinstall the cd drive and your good to go ............you might have to go into your setup or cmos and have the harddrive detected ......................Good luck Roy

Nov 09, 2011 | Dell Dimension E520 PC Desktop

1 Answer

I have a Dell Dimension E520. The DVD burners light is solid green light and wont open. Computer is not detecting this drive


-To open the drive you need to get a pin and insert it to the pin hole. About the drive is not being detected I will assume that it was not shown on My computer/Computer. What you need to do is Start > Run > Regedit > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\4D36E965-E325-11CE-BFC1-08002BE10318; look for the upper filter on the right side as well as lower filter. If you can find any of those then you can chose to delete it. After you deleted the upper and lower filters restart the comptuer and check if the DVD drive is listed under My Computer/Computer.

Apr 10, 2011 | Dell Dimension E520 PC Desktop

1 Answer

Dimension 3100 wont turns no power button light there is also an green light on motherboard cpu and power suplly fans working but wont bot up


Contact technical assistance.They will most likely ask you to send it back to repair.

This chart is where I got my conclusion.

Power Light

Problem Description

Suggested Resolution
Solid green
Power is on, and the computer is operating normally. On the desktop computer, a solid green light indicates a network connection.
No corrective action is required.
Blinking green
The computer is in the suspended state (Microsoft® Windows® 2000 and Windows XP).
Press the power button, move the mouse, or press a key on the keyboard to wake the computer.
Blinks green several times and then turns off
A configuration error exists.
Check the diagnostic lights to see if the specific problem is identified.
Solid yellow
The Dell Diagnostics is running a test, or a device on the system board may be faulty or incorrectly installed.
If the Dell Diagnostics is running, allow the testing to complete.
Check the diagnostic lights to see if the specific problem is identified.
If the computer does not boot, contact Dell for technical assistance.
Blinking yellow
A power supply or system board failure has occurred.
Check the diagnostic lights to see if the specific problem is identified.
Solid green and a beep code during POST
A problem was detected while the BIOS was executing.
See "Beep Codes" for instructions on diagnosing the beep code. Also, check the diagnostic lights to see if the specific problem is identified.
Solid green power light and no beep code and no video during POST
The monitor or the graphics card may be faulty or incorrectly installed.
Check the diagnostic lights to see if the specific problem is identified. See "Video and Monitor Problems" in your Owner's Manual.
Solid green power light and no beep code but the computer locks up during POST
An integrated system board device may be faulty.
Check the diagnostic lights to see if the specific problem is identified. If the problem is not identified, contact Dell for technical assistance.

Mar 06, 2011 | Dell Dimension 3100 PC Desktop

1 Answer

My cd/dvd burner won't work. i put in a cd and a green light blinks a few times and nothing happens. My Dell is a dimension E520. thanks!


In MY Computer, check to see if the DVD drive icon is there.
Try a different DVD or CD brand
Check the sata or IDE cable connection to the rear of the drive and also the security of the power rail

Dec 28, 2010 | Dell (M6790) DVD RW Burner

2 Answers

Light in front comes on but nothing else



Test your PSU or replace it if your power supply units fan is not working your PSU is faulty

One bad lead can cause a computer to continue on a cycle or to shutdown or fail to boot

Test all leads that attach to your hard drive including electrical extensions,IDE,SATA

the leads from your motherboard to your hard drive make sure they have a secure connection and are not faulty or just replace them there probably old and faulty

make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty or just replace them they are probably old and faulty ?
hope this helps

Dec 18, 2010 | Dell Dimension E520 PC Desktop

1 Answer

I have a Dell Dimension E520 that has an error that is 3 lights number 1 3 4 . What does this mean?


  • Ensure that the cables are properly connected from the hard drive, CD drive, and DVD drive to the system board.
  • If the problem persists, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance.

  • Dell Diagnostic Lights 123 all in solid state

    Jun 17, 2010 | Dell Dimension E520 PC Desktop

    1 Answer

    My rewriter is broken drawer ha been snapped off


    This is Dell Support>Dell Dimension E520 Desktop PC>Service Manual,

    http://support.dell.com/support/edocs/systems/dime520/en/SM_EN/index.htm

    I invite you to left-click on - Specifications

    Scroll down to the heading - Drives

    Available devices - 4 Serial ATA drives - CD/DVD drive.

    Serial ATA. Looks kind of confusing, huh?
    = SATA

    IDE has been changed to PATA.
    (Integrated Drive Electronics)
    It has been felt that there would be less confusion this way.
    PATA = Parallel ATA
    SATA = Serial ATA

    http://en.wikipedia.org/wiki/Integrated_Drive_Electronics

    The Dell Dimension E520 Desktop PC comes with a dual layer DVD burner, and a DVD drive.

    (DVD burner will have DVD-R/W or R/RW on the front usually)

    You need a SATA DVD R/RW drive.

    Myself I use Lite-On optical drives.
    Why?
    Cheap in price, high in quality. I have one I have been using for over 3 years, with no problems. Price was around $35 US.
    Not advertising for Lite-On.

    It's a dual layer, DVD combo drive. Burns CD's, and DVD's. Has the HP LightScribe technology. If I use the HP disks for LightScribe, I can make labels for the disks, or burn a label right on the middle of the disk itself.

    TIP: Everyone looks for a f-a-s-t burner! The Lite-On I have is Fast. You Do Not want to burn disks in a fast mode.
    Better quality of copying, or recording is done at a slower speed.

    Should your optical drive not come with burner software, I recommend Infra Recorder.
    It's Free, and works Very well.
    (I like it better than Nero)

    1) Computer unplugged from power

    2) Open the computer case side panel (Side panel release latch is on top, at the rear. In the Service Manua,l you can click on Removing and Installing Parts. Scroll down to Removing the Computer Cover)

    3) TOUCH the metal frame of the computer case, to relieve your body of Static electricity.

    (Your body carries Static. Static will fry out computer hardware components. Computer unplugged from power you are safe. TOUCH the metal frame, your computer is safe)

    4) Removing and replacing an optical drive.

    In Removing and Replacing Parts, you can scroll down the page for details.

    (Approximately half way down. Under the heading Removing the Drive Panel)

    I find the instructions 'Less Than'

    The Drive Panel is the Front Cover.
    The Front Cover has to be removed, in order to remove either optical drive.
    This is done by releasing the blue Slide Latch.
    The blue plastic slide, on the side of the optical drive bays.

    The plastic tabs are depressed, and the blue plastic slide goes towards the rear of the computer.
    This allows the optical drive you wish to remove, to slide forward, and out.

    I slide the drive I want forward a little, so that I can get my big hands on those cables.
    You will have a 7-pin Data cable, and a 15-pin power cable to remove.

    Installation is the reverse of these steps.

    Jan 11, 2010 | Dell Dimension E520 PC Desktop

    1 Answer

    DVD burner drawer will not open every time the button is pressed. When it does open a disk must be in the tray in order to get it to open again.


    Most PC DVD/CD drives have a small hole just large enough to insert an unfolded paper clip this will release the rack and pinion drive the the tray will open for you

    Dec 09, 2009 | Dell 16X Internal DVD-ROM Drive for...

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