Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Kenmore regrigerator Top half of freezer does not freeze. Refrigerator does not get cool. Bottom half freezer works fine.

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  • Anonymous Mar 14, 2014

    Top half not cooling bottom fine

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  • 481 Answers

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.
  • if you already checked this and think it is a different problem then let me know, i will help you figure it out. 

    Mike   

Posted on Aug 07, 2008

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