Question about Canon Pixma iP6600D InkJet Photo Printer

3 Answers

My canon pixma ip6600d printer has started to print without filling the page. It stops between one third and two thirds of the way across. I'm printing on 6x4 photographic paper and must have printed over 1000 images to date without problems. The picture previews correctly, but it doesn't come out right. The unfinished edge is not sharp and when trying to print the same picture it stops at different places. I've reset everything, reloaded the driver, tried different paper sizes but the problem persists. Jim

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  • Jim Ducker Apr 11, 2011

    I'm using Windows 7 (recently installed) on a new Dell Inspiron 560ST. I was previously on Windows XP.

  • Jim Ducker Apr 11, 2011

    Thanks: your solution worked perfectly. Jim

  • Jim Ducker Apr 11, 2011

    I have just printed 6 pictures. The first one is perfect; the others all show the fault. What do I do next?

  • Jim Ducker Apr 11, 2011

    I'm printing through Picasa 3, on Fujifilm Premium photo inkjet paper, 270gsm, glossy. I haven't used any other type of paper recently. The symptoms of the problem are the same as described in my original problem definition. I've tried printing through Windows Live Photo Gallery and it works fine, so it looks like a Picasa problem. Jim

  • Jim Ducker Apr 12, 2011

    I am using Picasa 3 under Windows 7 to print photographs. The printer settings are paper size 4x6, the orientation is landscape, the paper type is photo glossy, the paper source is auto sheet feeder, print quality is high, colour intensity is auto, borderless printing is ticked, normal size printing is set, the amount of extension is set at the default value. I have also tried printing through Windows Live Photo Gallery, which shows the same printer settings (not surprisingly). The same fault occurs on roughly every fourth picture: in other words I can get 3 correct prints and then the fourth one finishes part way through, with a sort of petering out at the edge, which occurs anywhere from 1 inch to 4 inches across the print. The same problem occurs when I try printing A4. Jim

  • Jim Ducker Apr 12, 2011

    Not sure you got my response giving details of operating environment and settings, so here's the same information again. I am running Picasa 3 under Windows 7 (64 bit) on a Dell Inspiron, which I installed a couple of weeks ago. The printer settings are: print size 4x6, paper type Photo Glossy, print quality high, colour intensity auto, paper source Auto Feeder, orientation Landscape, Borderless Printing, amount of extension set at default value. These are the settings I have used to print thousands of pictures over the last five years. The problem is intermittent, in that it occurs roughly every 4th picture, in other words I will get 3 pictures which print properly and then 1 which stops printing part way, between 1 inch and 5 inches across on 6x4 paper, the edge of printing being sort of wavery rather than a clean cut-off. The same problem occurs with A4 size. I have also tried to print through Windows Live Photo Gallery with the same printer settings and the problem occurs there also. Jim

  • Jim Ducker Apr 13, 2011

    Thanks for this very helpful comment. I found that by wiping the bar on which the print head travels I have cleared the problem. The motor was just not able to drive the print head through the accumulated gunk. I think it is probably time to get a new printer!

  • Jim Ducker Apr 13, 2011

    It took a while to check through all the possible software causes, but at the end of the day it was a simple mechanical problem and the last posting from NinaE pointed me in the right direction.

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3 Answers

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  • Master
  • 3,278 Answers

Hello, Jim.

From your description, sounds like the paper feed stepper motor is failing.

This is a part that needs to be replaced by a professional repair service. I'd suggest to contact service in your area or online to see if the repair would be cost-effective.

I suspect that your printer is no longer under warranty. Otherwise, I'd suggest a return to Canon for a replacement.

Hope this helps.

Posted on Apr 12, 2011

  • NinaE Apr 13, 2011

    Glad it helped. Thanks for using FixYa, Jim.

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  • Master
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There is no way to troubleshoot this without asking a few more questions first. What photo program are you using to print your pictures? When you are in the software, are you able to use "file" and then slide down to "print" to print your pictures? Or are you using the click on the picture of the printer method?

If you are able to use the file and then print method to send a picture to print - try this:

After clicking on print, when the printer properties box comes up - click on the word properties and check the type of paper and size of print that is being chosen as default for this print job. Tell me what the settings are? I think you will find your problem in this area.

If you are not able to use the file and print method as exlained above - tell me what program you are using to print your pictures and I will send instructions on how to check these same settings in your software. You can answer my questions by going back to your original question posted on Fixya and clicking on the respond link.

Posted on Apr 12, 2011

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  • 1,555 Answers

I've seen this problem many times. The problem is not at all with you printer. It is with your PC. Kindly let me know your operating system in order to guide you precisely.

Posted on Apr 11, 2011

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