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Posted on Jan 02, 2017
Check out this door frame diagram, specifically number 1805. It clips on to the door frame. Remove it using a dull table knife or something similar (be careful not to scratch or break anything). You will then have access to the bottom screw.
Posted on Jun 01, 2008
Removing the handle assembly should be easy after removal of the two screws. It may be binding or hanging up on the self-propel cable...or the plastic may just be stuck/binding. Note that the handle slides in and out of the vacuum unit along the same axis as the two screws (i.e. slides straight off the back towards you when you are standing behind the vacuum). Try to pry it off gently w/thin-bladed screwdriver or butter knife (careful now!). Not sure about the smoking issue but you may have a severely plugged filter and the unit is overheating as a result. Check that out immediately/first to avoid fire or expensive motor burnout.
Posted on Jan 02, 2009
SOURCE: disassemble to repair
I just decided to try to fix mine. There are all together 5 screws. The two on the handle are covered with plastic caps which can be pulled out by sticking a duct tape and pulling it up. The other three screws are in the thumper head and are covered with the purple violet rubber piece. I removed it with my fingers. There are also two plastic bolts in the head of the thumper opposite to the handle. I removed them by using a sharp knife to loosen them and pulled with pliers.
I purchased two thumpers over time and in both the switch failed. I see that the switch in the handle is linked with the underlying mechanical switch by a very thin plastic piece. What a miserable design. That piece broke off in both thumpers rendering them unusable.
Good luck. Artur
Posted on Jan 03, 2009
The screws holding the unit together are T-20 TORX screws; the center post makes them anti-tamper TORX screws. These screws are used in applications in which the manufacturer does not want the average consumer to attempt repairs. Please don't take this wrong, but if you have to ask about the "unusual 6-sided screw", then you shouldn't be opening the unit.
Unfortunately, when the heating element rocker switch gives out (3-4 years), it is usually about time to overhaul the entire iron (both the tank portion as well as the iron portion). Other things that can cause problems are the thermostat and the pressure actuator.
Contact A2A Consulting at 1-888-830-3563; they can probably fix the unit for you.
Posted on Feb 03, 2009
SOURCE: hilti te 10 switch problem
You may research your area for a Hilti service center / dealer or order your part directly from
or call (866) 445-8827
Posted on Mar 15, 2009
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