Question about Sony Handycam DCR-HC28 Mini DV Digital Camcorder

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On the sony dcr-hc28 i have an c32:11 error and will not allow me to insert a tape, I have tried other tapes?

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The C32:11 error is a motor movement error. This means that a motor or gear is NOT moving when it should. As a sfety feature, this will prevent a tape from getting loaded and getting damaged. This unit requires repair. This is not typically a DIY repair as opening these up is tricky and if not done properly can cause additional damage. Check for local labor rates as well as the fixed repair cost from Sony directly. The fixed rpair cost from Sony will also include any parts that are required.

Hope this helps,
Dan

Posted on Apr 10, 2011

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That code is telling you your heads dirty, no do not buy Shampoo just a tape head cleaner from local camera centre, all will be fine okay?
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Jan 31, 2010 | Sony Handycam DCR-HC28 Mini DV Digital...

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1 Answer

When I put the tape in, the tape does not slide down as it is and the door close. The screen display shows C:32:11. I do not know what that means. Thank you!


The camcorder has detected an issue that may require a power reset.
To power reset,
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  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.

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first u buy a headcleaning tape and put it 5 second play then cheak again.the same complaint showing again u must go a repairing shop may be ur head gon .any doubt call 00971503853766

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A C31:40 error indicates that the drum (the spinning video head) is either not spinning or is not supplying a signal to the main computer to tell the computer it is spinning. It could be a bad drum or a loose connection. It will likely take a qualified technician to verify the diagnosis.

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Hello dear sir;
I have SONY handy cam(model 42E) that finger touch keys doesn’t work .what do I do now.
Please help me and send a procedure to repairing.
I am Iranian mechanical engineer.

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