Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

1 Answer

Hello FixYa, I have a problem with my Brother MFC-240C. Everytime I try to print something I get a paper jam error message. I have tried opening the back cover and removing the paper but it still does this everytime. I've tried adding more paper, only loading a few pages, but nothing has worked. Do you have any recommendations to fix it?

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  • kmistica Apr 10, 2011

    I fixed it; I didn't check the back of the printer where the cover was loose. Thanks for the help though.

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This is not a fix, but a troubleshooting step. After you perform this step, please respond and let me know the outcome.

Take a small stack of paper (less than 50 sheets) and place flat in a refrigerator overnight. After the paper has been in there for at least 8 hours, pull it out and fan it (to remove static cling between the sheets). Place in the printer and see if the paper will feed correctly.

If it does, then your problem is high humidity which is a common cause for paper sticking together and causing paper jams. If it doesn't, then you've probably got a torn piece of paper somewhere in the paper path that is causing a jam. Either way, let me know your results so I can help you troubleshoot your issue.

Posted on Apr 10, 2011

  • Mark Tidwell
    Mark Tidwell Apr 15, 2011

    You stated you checked the back cover in the original help, so I was only going on the information you provided.

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Brothe MFC-240C paper jam error msg won't clear


















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Mar 08, 2008 | Computers & Internet

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