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Whirlpool refridgerator icing problem

Less than one year old side by side fridge keeps creating like a snow dam at the door even if the ice maker is not used. I have emptied the tray and thawed it but problem returns in a couple of days - Right now i can barely open the door from all the "snow " buildup and thawed the try out 5 days ago. Please help me - i beg of you. Thanks

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  • Whirlpool Master
  • 2,651 Answers

2 things, first off if its under one year give whirlpool a calll, you would be coverd under warr. let them fix it, second i would ask you to open the door and remove the ice from the chute one more time, then check too see that the ice door flap is sealing properly against the chue, if theres a gap warm air will get in. perhaps the door feels real loose as if not sealing at all in which case perhaps a bracket has snapped and needs to be replaced,

Posted on Aug 07, 2008

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