Question about eMachines eM3502074 Tablet PC

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I have an eMachines netbook (eM350-2075). I was surfing the web and got a virus warning from avast! Tried closing it out and the screen went black with a blinking cursor

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  • 12 more comments 
  • Grant Goodman Apr 10, 2011

    I have tried turning the machine on and off and it shows startup screen with F2 prompt that takes you to BIOS, but still goes back to the black screen with the flashing cursor. So can't get to anything to even run a program. The netbook has no CD/DVD drive so can't use a Recovery disc.

    Grant

  • Grant Goodman Apr 10, 2011

    You will need to tell me how I do that on an emachines netbook.

  • Grant Goodman Apr 10, 2011

    you need to tell me how to do that on an eMachines netbook

  • Grant Goodman Apr 10, 2011

    Nothing happened. Just went to black screen again.

  • Grant Goodman Apr 10, 2011

    no luck just started beeping after about 8 taps...no POST screen

  • Grant Goodman Apr 10, 2011

    basically the emachine logo cones up there is an f2 option which you have to be qyuick to catch and then the black screen. I will try the battery removal for 3 minutes, brb

  • Grant Goodman Apr 10, 2011

    left battery out for 10 minutes problem still there. tried tapping F8 during startup no result.

  • Grant Goodman Apr 10, 2011

    no post screen, no windows screen, just momentary emachines screen then black screen, very frustrating...is there anything you can do from the F2 prompt which I can get to?

  • Grant Goodman Apr 10, 2011

    Had to hit F8 18 times and then get a short beep with every key touched. Describe a post screen and how would you normally get to it?

  • Grant Goodman Apr 10, 2011

    no definitely not seeing that

  • Grant Goodman Apr 10, 2011

    does the write to the backup folder happen after i select F11. it will be a pain to lose files but there is nothing crucial on the machine.

  • Grant Goodman Apr 10, 2011

    i tried doing the recovery with F11 but it did not work just went to screen with blinking cursor.

  • Grant Goodman Apr 10, 2011

    Checked the link and still won't do anything. I will take it back to the stoire tomorrow as I'm sure they can link into another computer as a drive and fix it that way, something you obviously can't do. I am happy to accept your solution so you get paid.

  • Grant Goodman Apr 10, 2011

    The help given was helpful and while not resolving the problem has given me a direction to pursue when taking it back to the shop.

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  • Master
  • 2,632 Answers

Hi,

Welcome to Fixya. You can restart the computer and check if you can still use it. If Avast Anti Virus can't remove the virus i suggest using the Anti Malware Program below. Just Download and Install the program them run the SCAN.

Malware Bytes Download

Download the Free Version and if you like the program you can upgrade it to premuim.

If you have questions or any update on what is happening on the computer please let me know.

Thanks for using Fixya

Posted on Apr 10, 2011

  • 10 more comments 
  • Rofel Lantican
    Rofel Lantican Apr 10, 2011

    Hi - Would it be possible to go to SAFE MODE with Networking for you to download the software and remove the virus. If you were able to enter Safe Mode there's still a possibility that we can fix the issue and recover the important files of your computer. Please let me know what happen

  • Rofel Lantican
    Rofel Lantican Apr 10, 2011

    Just restart the computer. As the computer restarts, press the F8 key, and then choose Safe Mode with networking. let me know what happen. Thanks

  • Rofel Lantican
    Rofel Lantican Apr 10, 2011

    Can you do it again while restarting tap f8 simultanously so that it will give you an option to go to safe mode. . Once you see the POST Screen (Black Screen with white fonts about the information of the computer).

  • Rofel Lantican
    Rofel Lantican Apr 10, 2011

    So basically when you restart the computer there is No Post at all? Can you power drain the computer by removing the battery for 2-3 minutes then put it back in then try to open it see it you will have a post screen and able to go to Safe Mode

  • Rofel Lantican
    Rofel Lantican Apr 10, 2011

    Ok no problem. By the way can you still see the Windows Loading Page?

  • Rofel Lantican
    Rofel Lantican Apr 10, 2011

    Was you able to see the post screen when you turn it on? after uplugging the battery for 10 minutes

  • Rofel Lantican
    Rofel Lantican Apr 10, 2011

    I know you normally see the post screen when you turn on the computer right? If there is no Post screen it can be a hardware failure. You mentioned earlier that you hear a beep right? can you tell me how many beeps you hear and the sequence of the beep if it is short or long beeps so that i can provide you the cause.

  • Rofel Lantican
    Rofel Lantican Apr 10, 2011

    Post sccreen looks like the image below








    This is just an example but it looks like this.

  • Rofel Lantican
    Rofel Lantican Apr 10, 2011

    Do you have important files on the computer if none then you can do a system recovery since you dont have a DVD drive. Take note that if you will do this all the files will be deleted but you can select Full System Restore (with Backup). Choosing this option will move all of the contents of the Hard Disk to the C:\My Backup file. To do a Recovery restart the computer then Tap F11. This will be the last resort that we have.

  • Rofel Lantican
    Rofel Lantican Apr 10, 2011

    Hi,



    You can refer to th elink below about the recovery



    eMachines Recovery



    Thanks

  • Rofel Lantican
    Rofel Lantican Apr 10, 2011

    Well it seems to be that you really need to bring the machine to the sote by the way please download the anti malware on your computer so that you will be protected. You can rate me by clicking on the 4 thumbs accross my name on my first solution. Thanks

  • Rofel Lantican
    Rofel Lantican Apr 10, 2011

    Thanks for using Fixya. have a blessed day

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